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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,495 topics in this forum

  1. Problem Creating A Parked Domain

    By Luigi123,
    • 2 replies
    • 463 views

  2. Access Denied When Tying To

    By Ahmard,
    • 2 replies
    • 509 views

  3. [Solved] Database Recovery

    By mlpk,
    • 1 reply
    • 326 views

  4. Unable To Renew Hosting Plan

    By AllegraSkye,
    • 4 replies
    • 444 views

  5. [Solved] Mailman Throwing 500 Internal Server Error(S)

    By Bambi60,   
    • 1 reply
    • 319 views

  6. Unable To Delete Account In Order To Move

    By softlab,
    • 1 reply
    • 482 views

  7. [Solved] Change Free.heliohost.org Domain To Private Domain

    By rsmartapps,
    • 3 replies
    • 666 views

  8. Access To New Website

    By softlab,
    • 2 replies
    • 468 views

  9. Server Tommy Question

    By paladox2014,
    • 1 reply
    • 521 views

  10. [Solved] Unable To Delete Account In Order To Move

    By michiel,
    • 1 reply
    • 430 views

  11. [Solved] Delete Account / Main Domain

    By erichoog,
    • 2 replies
    • 694 views

  12. Problem

    By Luigi123,
    • 7 replies
    • 1.2k views

  13. [Solved] Mysql Database Problem

    By bowo,   
    • 3 replies
    • 1.6k views

  14. [Solved] Kill Processes

    By rutaj6,   
    • 2 replies
    • 621 views

  15. [Solved] Php Not Working

    By rutaj6,   
    • 4 replies
    • 1.6k views
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