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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,493 topics in this forum

  1. Java Request For Johnny

    By michail,
    • 4 replies
    • 579 views

  2. [Solved] Move Request

    By atrotos,
    • 2 replies
    • 455 views

  3. Django On Tommy 1 2

    By albertoc,   
    • 26 replies
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  4. Add War File

    By hkaldane,   
    • 3 replies
    • 930 views

  5. [Solved] Tommy Time Sync

    By DAKSH101,
    • 5 replies
    • 889 views

  6. [Solved] Tommy, Problems

    By interimq,
    • 4 replies
    • 727 views

  7. Trying To Signup Fails

    By paladox2014,
    • 2 replies
    • 619 views

  8. [Solved] Open Port Number: 27500 And Permission To Run 3 Cron Jobs

    By Luigi123,
    • 4 replies
    • 767 views

  9. [Solved] Website Not Found

    By RRHOA2,
    • 7 replies
    • 593 views

  10. Invalid Certificate

    By lettuce,
    • 1 reply
    • 409 views

  11. [Solved] Delete Heliohost Account

    By Arcanck,
    • 1 reply
    • 1.2k views

  12. Error In Postgres Configuration Johnny Server

    By ddanniel,   
    • 4 replies
    • 849 views

  13. How Can I Deploy A War File?

    By mathayde,   
    • 5 replies
    • 531 views

  14. Helionet Account Deletion

    By Guest Arcanck,
    • 1 reply
    • 398 views

  15. Tommy Mysql Remote Connections Not Working

    By abgcrp,
    • 3 replies
    • 849 views
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