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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,914 topics in this forum

  1. [Solved] Issue with cPanel

    By Sn1F3rt,
    • 8 replies
    • 1.5k views

  2. [Solved] DNS entry already exists

    By goodfilm,
    • 2 replies
    • 728 views

  3. [Solved] Unable to access cPanel

    By Sn1F3rt,
    • 2 replies
    • 921 views

  4. [Solved] server stopped working

    By hauffman,
    • 7 replies
    • 1.3k views

  5. Forum Stuck on Mobile View

    By Flaze,
    • 4 replies
    • 1k views

  6. [Solved] Account Archived: pamonitp

    By Pamonit,
    • 2 replies
    • 810 views

  7. mysql remote access issue

    By lirn,
    • 3 replies
    • 826 views

  8. [Solved] I cannot use the Tommy server now

    By lirn,
    • 1 reply
    • 661 views

  9. [Solved] suspended

    By mrakash,
    • 2 replies
    • 720 views

  10. [Solved] Prestashop 1.7.5 runs out of memory

    By zweris,
    • 9 replies
    • 3.1k views

  11. can't bring up cpanel on tommy

    By hqcfp,
    • 1 reply
    • 699 views

  12. [Solved] Postgresql remote access

    By roebie,   
    • 1 reply
    • 1.3k views

  13. [Solved] Disable Java on my account

    By Guest icn,
    • 1 reply
    • 554 views

  14. [Solved] PHP on Ricky returns 500 Internal Server Error

    By roebie,
    • 2 replies
    • 950 views

  15. [Solved] can not add addon domain

    By mrj,
    • 3 replies
    • 896 views
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