Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9952 topics in this forum

  1. [Solved] Need a Back UP

    By kingdavid9866,
    • 7 replies
    • 1.2k views

  2. My account is suspended. Please help

    By intelex,
    • 2 replies
    • 730 views

  3. [Solved] My account is suspended. Please help me reactivate if possible.

    By patents,
    • 2 replies
    • 1k views

  4. [Solved] wcats.tk is not forwarding to heliohost

    By Guest snowm,
    • 14 replies
    • 1.4k views
    • Guest
    • Guest

  5. [Solved] Coming back to Heliohost, for now.

    By Guest snowm,
    • 1 reply
    • 480 views
    • Guest
    • Guest

  6. [Solved] Waiting For Tommy

    By nanyolo,
    • 1 reply
    • 696 views
    • mrj
    • mrj

  7. [Solved] Ricky offline

    By mirandat,
    • 2 replies
    • 1.1k views

  8. Backup needed for panther2, seems to be lost

    By Guest snowm,
    • 3 replies
    • 711 views

  9. [Solved] remove address from cluster

    By spikesp,
    • 1 reply
    • 721 views

  10. [Solved] Request backup link from Tommy is never received

    By rk4,
    • 1 reply
    • 814 views

  11. [Solved] The MYSQL server is offline on Ricky

    By Guest snowm,
    • 9 replies
    • 4.4k views

  12. [Solved] mysql error

    By msc,
    • 1 reply
    • 1.2k views
    • msc
    • msc

  13. [Solved] I try register in time but it failed

    By nemo1,
    • 1 reply
    • 769 views

  14. Backup Wizard - Restore MySQL® databases

    By jeep,
    • 2 replies
    • 886 views

  15. [Solved] Account Status

    By mamakuha,   
    • 2 replies
    • 1.1k views
×
×
  • Create New...