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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,299 topics in this forum

  1. [Solved] Johnny Domain Delete

    By arkeolog,   
    • 1 reply
    • 1.2k views

  2. Python package installation

    By rashmi,
    • 2 replies
    • 657 views

  3. Reset password

    By blainbot_2,
    • 2 replies
    • 535 views

  4. [Solved] Delete Johnny Account

    By sdk,
    • 3 replies
    • 765 views

  5. Invitation Code Expired

    By Milind1997,   
    • 3 replies
    • 1.2k views

  6. [Solved] Release Jhonny domains

    By zetaperu,   
    • 12 replies
    • 1.8k views

  7. Unarchive Account

    By ravikml,
    • 1 reply
    • 331 views

  8. [Solved] Reset User Page in Wiki

    By Flaze,
    • 3 replies
    • 702 views

  9. [Solved] Server Move request

    By yusuf7f,
    • 3 replies
    • 630 views

  10. [Solved] Can't add my domain

    By serra19,
    • 2 replies
    • 622 views

  11. [Solved] account delete request

    By softlab,   
    • 1 reply
    • 902 views

  12. [Solved] Account needs to be reactivated

    By reececp,
    • 1 reply
    • 400 views

  13. PHP version is not changing in MultiPHP Manager

    By dressdoc,   
    • 1 reply
    • 3.6k views

  14. Invalid login

    By yusuf7f,
    • 2 replies
    • 700 views

  15. [Solved] Can't delete my johnny account

    By serra19,
    • 4 replies
    • 993 views
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