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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,657 topics in this forum

  1. File Permissions

    By daskunk,
    • 3 replies
    • 950 views

  2. Account Inactive

    By danielz,
    • 1 reply
    • 620 views

  3. [Solved] Too many 500 internal server Erorrs

    By prisme,
    • 2 replies
    • 951 views

  4. Process Kill Request

    By singular,
    • 1 reply
    • 626 views

  5. [Solved] Run AutoSSL

    By Guest icn,
    • 1 reply
    • 676 views

  6. Internal Server Error (Django)

    By form,   
    • 1 reply
    • 1.3k views

  7. Cannot access WEB_INF for libraries in ftp.

    By murpha,
    • 5 replies
    • 953 views

  8. [Solved] Tommy invitation after donating

    By superusu,
    • 1 reply
    • 654 views

  9. Install learninglocker

    By sola,
    • 1 reply
    • 762 views

  10. [Solved] Imagenes no se pueden ver

    By retrope,
    • 3 replies
    • 914 views

  11. New FTpP Account login problem

    By cvary61,
    • 1 reply
    • 834 views

  12. [Solved] Cannot re-add domains — remove DNS entries

    By Guest jondhoe2,
    • 3 replies
    • 506 views

  13. Account Suspended - problems with domains

    By emisoras,
    • 3 replies
    • 800 views

  14. How to change main domain

    By comp7054,
    • 1 reply
    • 606 views
    • Guest
    • Guest

  15. Connection refused to some domains

    By shuffly2,   
    • 6 replies
    • 1.6k views
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