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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,128 topics in this forum

  1. 2nd Hosting Account?

    By webdevsemo,
    • 2 replies
    • 431 views

  2. [Solved] Please unarchive my account

    By geetc,   
    • 5 replies
    • 678 views

  3. Python modules install request on Johnny

    By jwapps,   
    • 2 replies
    • 1.5k views

  4. [Solved] Cannot remove alias on Johnny

    By Guest cmurphy,
    • 3 replies
    • 528 views
    • Guest
    • Guest

  5. Unable to create an Addon domain on Johnny server

    By seintitus,
    • 2 replies
    • 598 views

  6. I don't get where or how to use nameservers...

    By auxilor,
    • 1 reply
    • 356 views

  7. [Solved] Failed activation on Tommy after donation

    By lstest,   
    • 2 replies
    • 1.4k views

  8. [Answered] Cron job python and discord.py

    By geozz,   
    • 10 replies
    • 3.3k views

  9. Error logs when executing python

    By rossocor,
    • 3 replies
    • 697 views

  10. Domain Name Problem

    By gitsudo,   
    • 5 replies
    • 1.2k views

  11. help

    By fsstudio,
    • 2 replies
    • 438 views

  12. Would moving from Ricky to Tommy improve Server Response Time?

    By kjwed,
    • 11 replies
    • 990 views

  13. Can't Find .htaccess file in public_html

    By lemonion2,
    • 4 replies
    • 829 views

  14. [Solved] Http Https issues

    By kazambie,   
    • 2 replies
    • 643 views

  15. [Solved] Enable proc_open on tommy

    By paladox2014,
    • 1 reply
    • 1.1k views
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