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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,299 topics in this forum

  1. maintenance web space

    By asimonel,
    • 2 replies
    • 613 views

  2. Ricky losing database connection

    By spectre1,
    • 2 replies
    • 519 views

  3. 500 Internal Server Error

    By tacke,
    • 9 replies
    • 1.9k views

  4. Running python script from Heliohost

    By lamxuyen,
    • 1 reply
    • 412 views

  5. [Solved] How much time does account creation take?

    By spectre1,
    • 2 replies
    • 539 views

  6. [Solved] please active my hosting account

    By danz43,
    • 3 replies
    • 687 views

  7. [Solved] Suspended: piyumald

    By ddushan123,   
    • 5 replies
    • 1.3k views

  8. [Solved] Could you please unarchive my account.

    By gwd,
    • 1 reply
    • 704 views

  9. [Solved] My email address sending spam...

    By skully,
    • 3 replies
    • 807 views

  10. [Solved] Account Email

    By Tzolak,
    • 4 replies
    • 789 views

  11. [Solved] Tommy cPanel+webserver is down

    By eggcite,
    • 10 replies
    • 1.6k views

  12. [Solved] Error when initiating cPanel

    By industry,
    • 1 reply
    • 2.2k views

  13. [Solved] Tommy down

    By dl5ark1,
    • 7 replies
    • 1.4k views

  14. [Solved] issue in account creating

    By mrshm25,
    • 1 reply
    • 444 views

  15. [Solved] Account Archived Due To Inactivity

    By dave2018,
    • 1 reply
    • 536 views
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