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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,217 topics in this forum

  1. Application for hosting account on Tommy Server

    By deanhills,
    • 3 replies
    • 1k views

  2. problem with signing up for new account

    By Guest hhradio,
    • 3 replies
    • 925 views

  3. Softaculous not showing available update

    By qsgt,
    • 4 replies
    • 690 views
    • qsgt
    • qsgt

  4. I am having problem of DNS

    By thorast,
    • 2 replies
    • 555 views

  5. [Solved] enable ip

    By chanders,
    • 1 reply
    • 580 views

  6. upload database .sql file and import with jsp

    By rohanawaw,
    • 4 replies
    • 24.6k views

  7. Domain in old account

    By thieme,
    • 2 replies
    • 619 views

  8. [Solved] permission denied to write file in home directory

    By rohanawaw,
    • 3 replies
    • 4.8k views

  9. [Solved] Cant delete folder off my site

    By hasson,
    • 4 replies
    • 762 views

  10. change subdomain root

    By xyterror,
    • 2 replies
    • 579 views

  11. [Solved] Domain Cleanup, Please

    By fxrex,
    • 2 replies
    • 597 views

  12. Lost File in File Manager

    By admshop2,   
    • 1 reply
    • 786 views

  13. Unable to export Postgres database

    By ukalumni,   
    • 2 replies
    • 767 views

  14. Can you unarchive my account?

    By tealbans,
    • 2 replies
    • 454 views

  15. help on setting up site with webdav

    By repo,
    • 3 replies
    • 825 views
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