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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,988 topics in this forum

  1. [Solved] Problems with my account

    By thorast,
    • 4 replies
    • 506 views

  2. [Solved] Account archived

    By tulsi,   
    • 2 replies
    • 756 views

  3. Can't start phpmyadmin

    By csandor,   
    • 1 reply
    • 900 views

  4. Custom domains redirects me to "Account Queued" all the time

    By lucasbos,   
    • 6 replies
    • 1.2k views

  5. [Solved] Unable to login

    By aquamada,
    • 2 replies
    • 381 views

  6. [Solved] Move Account Request

    By mediaexp,
    • 2 replies
    • 481 views

  7. Sending Emails

    By phantom666,   
    • 5 replies
    • 919 views

  8. Account Closure

    By omarion4,
    • 3 replies
    • 659 views

  9. Email Issue: DKIM Signature

    By omarion4,
    • 0 replies
    • 508 views

  10. [Solved] Database connection problem

    By aquamada,
    • 2 replies
    • 840 views

  11. [Solved] Johnny email not working

    By omarion4,
    • 0 replies
    • 524 views

  12. Move Account Request

    By omarion4,
    • 5 replies
    • 706 views

  13. [Solved] Server Move request

    By nomads,
    • 2 replies
    • 295 views

  14. dns

    By nyten,
    • 1 reply
    • 472 views

  15. [Solved] Help with new account

    By jaybird2,
    • 5 replies
    • 746 views
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