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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,504 topics in this forum

  1. [Solved] Move panther1 to Tommy

    By Guest snowm,
    • 2 replies
    • 527 views
    • Guest
    • Guest

  2. [Solved] DNS Entry clearance request

    By rajdis,   
    • 1 reply
    • 1.1k views

  3. Move domain from Tommy

    By thimk,
    • 0 replies
    • 477 views

  4. [Solved] Ricky server running slow and contant Internal Server Error 500

    By roguitar,   
    • 11 replies
    • 1.9k views

  5. [Solved] Temporary Ricky account 1 2

    By dl5ark1,
    • 19 replies
    • 2.5k views

  6. [Solved] Bulletin on Tommy?

    By chanders,
    • 4 replies
    • 1.1k views

  7. [Solved] Point JSP application to main domain

    By rkaasi,   
    • 8 replies
    • 1.8k views

  8. Temporary Move Tommy to Ricky

    By Seekier,
    • 2 replies
    • 660 views

  9. [Solved] Server Maintenance

    By sofija,
    • 4 replies
    • 983 views

  10. Help with postgre sql backup from Tommy needed

    By Guest,   
    • 0 replies
    • 509 views
    • Guest
    • Guest

  11. Unable to use WebMail

    By rsf,   
    • 1 reply
    • 558 views

  12. [Solved] Ricky server extremely slow?

    By madel,
    • 5 replies
    • 1k views

  13. Internal Server Error 500

    By roguitar,   
    • 4 replies
    • 1.6k views

  14. [Solved] Error importing BD in Johnny phpMyAdmin

    By thorast,
    • 2 replies
    • 1.1k views

  15. [Solved] (XID dy59ua) error on Ricky

    By lsu,
    • 5 replies
    • 850 views
    • lsu
    • lsu
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