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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,126 topics in this forum

  1. upload database .sql file and import with jsp

    By rohanawaw,
    • 4 replies
    • 24.6k views

  2. Domain in old account

    By thieme,
    • 2 replies
    • 592 views

  3. [Solved] permission denied to write file in home directory

    By rohanawaw,
    • 3 replies
    • 4.7k views

  4. [Solved] Cant delete folder off my site

    By hasson,
    • 4 replies
    • 733 views

  5. change subdomain root

    By xyterror,
    • 2 replies
    • 557 views

  6. [Solved] Domain Cleanup, Please

    By fxrex,
    • 2 replies
    • 572 views

  7. Lost File in File Manager

    By admshop2,   
    • 1 reply
    • 760 views

  8. Unable to export Postgres database

    By ukalumni,   
    • 2 replies
    • 732 views

  9. Can you unarchive my account?

    By tealbans,
    • 2 replies
    • 431 views

  10. help on setting up site with webdav

    By repo,
    • 3 replies
    • 797 views

  11. Google is not indexing my pages

    By thorast,
    • 4 replies
    • 663 views

  12. [Solved] Request For Account Registration (Tommy Server)

    By seintitus,
    • 1 reply
    • 522 views

  13. Archived always

    By patriots,   
    • 4 replies
    • 1k views

  14. Can't add my domain

    By zurita86,   
    • 2 replies
    • 1.2k views

  15. [Solved] (XID 5y722t) The domain “xxx” already exists in the Apache configuration.

    By webdevsemo,
    • 5 replies
    • 840 views
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