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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,933 topics in this forum

  1. [Solved] Error creating Postgres database

    By rsribeir,   
    • 1 reply
    • 776 views

  2. Get HelioNet account renamed

    By eggcite,
    • 2 replies
    • 499 views

  3. [Donation Issue] Never got my link

    By gaming,
    • 1 reply
    • 549 views

  4. [Support] Domain Not Working

    By gaming,
    • 3 replies
    • 510 views

  5. [Solved] Account creation deleted

    By batti74,
    • 6 replies
    • 751 views

  6. couple of things..

    By skully,
    • 5 replies
    • 1k views

  7. [Solved] Move request to Tommy

    By igoreck,
    • 6 replies
    • 633 views

  8. Remote access to PostgreSQL

    By ptomaine,
    • 1 reply
    • 376 views

  9. Deploying Java .jar application

    By greenfo,
    • 2 replies
    • 380 views

  10. Request for Asp.net installation/deployment

    By sam96181,
    • 1 reply
    • 614 views

  11. [Solved] my site say ERR_CONNECTION_RESET

    By alein,
    • 5 replies
    • 836 views

  12. [Solved] Pls activate my Account on Tommy - I DONATED

    By kapilm12,
    • 5 replies
    • 433 views

  13. [Solved] can you deploy schools_management_system.war

    By tafimbir,   
    • 1 reply
    • 823 views

  14. [Solved] Request for .war deploy

    By tafimbir,   
    • 1 reply
    • 823 views

  15. [Solved] move account

    By secege,
    • 2 replies
    • 452 views
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