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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,923 topics in this forum

  1. [Solved] PostgreSQL remote access

    By shashankbandari,   
    • 5 replies
    • 1.1k views

  2. HelioNet Account Password

    By walt,
    • 9 replies
    • 801 views

  3. [Solved] Unable To Add an Aliase

    By trrp,
    • 3 replies
    • 508 views

  4. Please setup a Java environment on Tommie for me

    By billfly,   
    • 1 reply
    • 423 views

  5. [Solved] Installing Python Telegram Bot package

    By barjoman,   
    • 1 reply
    • 1.3k views

  6. Request for Space Increase

    By foodfor,
    • 1 reply
    • 415 views

  7. [Solved] Not receiving confirmation email

    By Luigi123,
    • 3 replies
    • 679 views

  8. [Solved] Dynamic Facebook Meta tags

    By lemonions,
    • 5 replies
    • 828 views

  9. [Solved] Please Increase Storage space

    By trrp,
    • 1 reply
    • 536 views

  10. [Solved] Request to move from Ricky to Tommy

    By cos,
    • 2 replies
    • 452 views

  11. [Solved] Donation

    By lucash,
    • 3 replies
    • 677 views

  12. [Solved] MySQL - Max Connections Error

    By lafieco,
    • 1 reply
    • 605 views

  13. Delete Account

    By team52,
    • 3 replies
    • 449 views

  14. Please Help Me Register!

    By owlyhost,
    • 0 replies
    • 324 views

  15. Account Deletion Request

    By ologi,
    • 1 reply
    • 294 views
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