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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,492 topics in this forum

  1. Unable to add a subdomain

    By tablecat,
    • 2 replies
    • 824 views

  2. Account Restoration Post Stevie

    By Pamonit,
    • 9 replies
    • 824 views

  3. My Control Panel no longer opens

    By rowes,
    • 2 replies
    • 824 views

  4. [ Title Removed ]

    By davidlyness,
    • 1 reply
    • 824 views

  5. Password reset

    By Louis,
    • 2 replies
    • 823 views

  6. "HelioHost Account Queued" is this ok or something goes wrong ?

    By bimaljr,
    • 1 reply
    • 823 views

  7. Can't start phpmyadmin

    By csandor,   
    • 1 reply
    • 823 views

  8. Unable to login cPanel, FTP

    By Maranar,
    • 3 replies
    • 821 views

  9. [Solved] Request for deploy

    By softlab,   
    • 1 reply
    • 821 views

  10. HelioHost Acct Suspended....Now User name not recognized

    By acj7464,
    • 0 replies
    • 820 views

  11. [Solved] Account Queued (just Turned On Did Nothing)

    By bhadley,
    • 3 replies
    • 820 views

  12. Point Heliohost Dns Does Not Effect Because Zone File For My Domain Name Is Not Set Up Here

    By teetwist1,
    • 5 replies
    • 820 views

  13. add on domain error

    By brian miller,
    • 1 reply
    • 820 views

  14. [Solved] Mail Delivery Failed

    By baghban,   
    • 4 replies
    • 820 views

  15. Error While Installing Wordpress

    By jpbalda,   
    • 0 replies
    • 820 views
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