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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,594 topics in this forum

  1. Create development server similar to Tommy

    By heirloom,
    • 8 replies
    • 1.5k views

  2. [Solved] Tommy invite not received

    By WhiskeyJack,
    • 4 replies
    • 930 views

  3. Account Activation

    By cvary61,
    • 1 reply
    • 945 views

  4. [Solved] Discord.py update needed for Johnny

    By Excalibur14,
    • 2 replies
    • 721 views

  5. [Solved] Connect to MYSQL database

    By drakgoku,   
    • 1 reply
    • 1.2k views

  6. [Solved] Change Servers and Move Website

    By nonstate,   
    • 3 replies
    • 1.1k views

  7. [Solved] Lily or Tommy for .Net Core?

    By eduran,
    • 9 replies
    • 1.3k views

  8. [Solved] Suspended due to "inactivity" - CPanel not counting?

    By niemen,
    • 2 replies
    • 812 views

  9. Account Activation

    By manishad,   
    • 1 reply
    • 814 views

  10. [Solved] Restart mysql server

    By ventbook,
    • 2 replies
    • 966 views

  11. [Solved] My account is archived! Please help me.

    By thakurg,   
    • 2 replies
    • 880 views

  12. [Solved] Install AWS Boto3 SDK for Python on Tommy

    By tycoonlover1359,
    • 3 replies
    • 1k views

  13. [Solved] CPanel temporarily suspended

    By orange77,   
    • 2 replies
    • 1.3k views

  14. [Solved] Login Problem

    By tycoonlover1359,
    • 1 reply
    • 825 views

  15. [Solved] Delete Duplicate Account

    By tycoonlover1359,
    • 3 replies
    • 733 views
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