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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,504 topics in this forum

  1. Site does not load.

    By Zerotrash,
    • 7 replies
    • 2.5k views

  2. Suggestion to Disable TLS 1.0 and TLS 1.1 for all users

    By SMARTDODO,   
    • 12 replies
    • 1.9k views

  3. [Solved] Please unarchive my account.

    By paulfhan,
    • 1 reply
    • 580 views

  4. [Solved] Remote Access for Postgres Request

    By mohonid1,
    • 2 replies
    • 587 views

  5. [Solved] Mybb 404 error with some links 1 2

    By djboutit,
    • 23 replies
    • 6.1k views

  6. [Solved] Migration from hosting to tommy

    By retrope,
    • 10 replies
    • 1.3k views

  7. [Solved] Please update the cpanel of the ricky server

    By tedtech,
    • 2 replies
    • 623 views

  8. [Solved] Broken link to FAQ page here

    By badrihippo,   
    • 1 reply
    • 703 views

  9. [Solved] Account suspended

    By yasuta,
    • 2 replies
    • 577 views

  10. [Solved] invalid user

    By hspierre,
    • 2 replies
    • 761 views

  11. Login Troubles

    By RH9,
    • 2 replies
    • 812 views
    • RH9
    • RH9

  12. [Solved] Server screen glitch

    By joelt,
    • 2 replies
    • 675 views

  13. [Solved] Account on tommy server

    By J823,
    • 3 replies
    • 855 views

  14. [Solved] PHP module iconv Help.

    By bytanm,
    • 1 reply
    • 743 views

  15. Dedicated IP

    By olen0,
    • 1 reply
    • 541 views
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