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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,657 topics in this forum

  1. [Solved] Need help adding main domain to AutoSSL

    By trenten,   
    • 3 replies
    • 8k views

  2. Jsp primary domain change

    By bca,
    • 1 reply
    • 676 views

  3. [Inactive] PHP and MySQL needs an update to work with Drupal 9.

    By abhirup,   
    • 1 reply
    • 540 views

  4. [Solved] Access Denied PHPMyAdmin

    By vincent4,
    • 3 replies
    • 1.1k views

  5. [Solved] .htaccess have Internal Server Error

    By al3arbe1,
    • 1 reply
    • 778 views

  6. [Solved] I want to restart my free account

    By untrefcl,
    • 3 replies
    • 738 views

  7. [Solved] Main domain not changing

    By wm654,
    • 9 replies
    • 1.2k views

  8. [Solved] Error when adding parked domain

    By barakagb,
    • 1 reply
    • 794 views

  9. [Solved] No AutoSSL on Ricky?

    By esn024,   
    • 9 replies
    • 2k views

  10. [Solved] Site slow in Brazil

    By valeriap,
    • 10 replies
    • 1.4k views

  11. [Inactive] Cannot recieve E-Mail.

    By sarp,
    • 11 replies
    • 1.6k views

  12. [Solved] account archived postfre1

    By postfred,
    • 2 replies
    • 686 views

  13. [Solved] html was not working

    By trueiren,   
    • 2 replies
    • 895 views

  14. [Solved] Suspended: hh_chrisram

    By chrisram,
    • 1 reply
    • 515 views

  15. [Solved] Requesting PHP

    By dalfc,
    • 2 replies
    • 657 views
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