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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,306 topics in this forum

  1. [Solved] request for my account to be moved to Tommy server

    By lbchanjr,
    • 3 replies
    • 730 views

  2. [Solved] Asp core support request

    By shahabou,
    • 1 reply
    • 555 views

  3. [Inactive] SSL cert on Lily

    By nmesisca,   
    • 1 reply
    • 555 views

  4. [Inactive] Internal Server Error

    By pvoadmin,   
    • 1 reply
    • 1.1k views

  5. [Inactive] About Auto SSL on Addon Domain on Ricky Server Still Not Activated

    By byeyoubp,
    • 1 reply
    • 621 views

  6. [Inactive] STFP failing

    By esdpro18,
    • 6 replies
    • 830 views

  7. [Solved] PostgreSQL Database Version Upgrade

    By barakagb,   
    • 2 replies
    • 859 views

  8. [Solved] Domain moved, still resolving to HH

    By Guest yikes,
    • 2 replies
    • 526 views
    • Guest
    • Guest

  9. [Solved] Search engine ranking: advice request

    By hrts,
    • 1 reply
    • 565 views

  10. [Solved] Unarchive account

    By devmil18,
    • 1 reply
    • 558 views

  11. [Solved] PostgreSQL Remote Access Request

    By createch,
    • 1 reply
    • 528 views

  12. [Solved] Setting up Django on Ricky

    By driox,
    • 4 replies
    • 739 views

  13. [Solved] Unarchive my account

    By hasson,
    • 5 replies
    • 835 views

  14. [Solved] Delete my account

    By Guest h4ckd0wn,
    • 1 reply
    • 369 views

  15. [Solved] Can't connect via FTP

    By nmesisca,   
    • 2 replies
    • 603 views
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