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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,235 topics in this forum

  1. [Solved] PostgreSQL Remote Access Request

    By createch,
    • 1 reply
    • 508 views

  2. [Solved] Setting up Django on Ricky

    By driox,
    • 4 replies
    • 699 views

  3. [Solved] Unarchive my account

    By hasson,
    • 5 replies
    • 810 views

  4. [Solved] Delete my account

    By Guest h4ckd0wn,
    • 1 reply
    • 356 views

  5. [Solved] Can't connect via FTP

    By nmesisca,   
    • 2 replies
    • 586 views

  6. [Solved] Server not found errror

    By prinshug,
    • 2 replies
    • 670 views

  7. [Inactive] php .ini

    By kklinks,
    • 2 replies
    • 541 views

  8. [Solved] Tommy down

    By jmccrary,
    • 1 reply
    • 442 views

  9. [Solved] Tommy invitation

    By reidar,
    • 1 reply
    • 548 views

  10. [Solved] Forgot cpanel username

    By atpray,
    • 6 replies
    • 770 views

  11. [Solved] Nextcloud slow and 500 Internal server error

    By ocbwnl,
    • 8 replies
    • 1.1k views

  12. [Solved] Can the Document Root of my main domain be changed?

    By sagnik,
    • 4 replies
    • 1.2k views

  13. [Solved] Last Login IP Address

    By hrts,
    • 3 replies
    • 808 views

  14. [Solved] support for django3

    By tdkrish,   
    • 1 reply
    • 888 views

  15. [Inactive] Trouble installing Wordpress (new account)

    By stpete,   
    • 6 replies
    • 1.2k views
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