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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9940 topics in this forum

  1. [Solved] Can't create Postgres DB (SQLSTATE[55006])

    By tomaszrozko97,
    • 3 replies
    • 1.2k views

  2. [Solved] 404 error on newly tommy account

    By karplus,
    • 3 replies
    • 723 views

  3. [Solved] Donation done for Tommy Server

    By karplus,
    • 7 replies
    • 836 views

  4. weird cookie I didn't add

    By kurisotofaa,
    • 1 reply
    • 465 views

  5. [Solved] Add a domain to my website

    By kurisotofaa,
    • 2 replies
    • 557 views

  6. site not working

    By Terru Ku,
    • 2 replies
    • 491 views

  7. [Solved] Problematic digital certificate

    By zeldafan,
    • 3 replies
    • 691 views

  8. [Solved] delete added domain request

    By itray25,
    • 2 replies
    • 693 views

  9. [Solved] It looks like something went wrong

    By goolgo,
    • 1 reply
    • 447 views

  10. [Solved] Add domain and subdomains

    By pylmichael,
    • 1 reply
    • 410 views

  11. [Solved] Website Error.

    By forgeekdoing,
    • 1 reply
    • 606 views

  12. [Solved] Please add domain

    By gabalv,
    • 1 reply
    • 434 views

  13. Website error

    By rmersive,
    • 2 replies
    • 583 views

  14. [Solved] Please reset my host

    By hello2,
    • 1 reply
    • 593 views

  15. [Solved] Account not opening

    By sg7652660,
    • 1 reply
    • 436 views
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