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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,563 topics in this forum

  1. Heliohost DIG DNS Checker (created by Piotr GRD)

    By Piotr GRD,
    • 8 replies
    • 15.9k views

  2. Contributing to the Wiki

    By Bailey,   
    • 0 replies
    • 4k views

  3. Free Domain Requests (400 Posts Required)

    By wolstech,
    • 0 replies
    • 6.7k views

  4. Need help with accessing suspended account.

    By vivekrajan007,
    • 1 reply
    • 28 views

  5. [Solved] Add Domain Name

    By gsakola,
    • 3 replies
    • 38 views

  6. [Solved] Remote DB Access for Small Project

    By johnnythrash,
    • 3 replies
    • 79 views

  7. Add domains

    By mbta98,
    • 1 reply
    • 35 views

  8. info downtime

    By w2hsystem,
    • 1 reply
    • 36 views

  9. [Krydos] Activate My VPS Again

    Topic was moved to forum Escalated Requests

  10. [Krydos] Request: Python Packages

    Topic was moved to forum Escalated Requests

  11. Account statement: suspended

    Topic was moved to forum Escalated Requests

  12. Issues extracting zip

    By developer1,
    • 2 replies
    • 564 views

  13. [Solved] edit dns

    By jnreyy,
    • 1 reply
    • 72 views

  14. [Krydos] Please enable Remote MySQL access for my account (lostandfound, Johnny server).

    Topic was moved to forum Escalated Requests

  15. [Solved] Got blocked due to too much login attempts

    By thofficial,
    • 0 replies
    • 61 views
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