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  3. It's a future offering we're considering that hasn't been built or released, and has no ETA (assuming its implemented at all). Back in the cPanel days there was no domain limit. We probably should edit the footnote to say that it's a planned feature as its currently not something you can get...
  4. Just recalc'd the space and realized this account is full, which probably explains the issue...
  5. When a main domain is disabled, it takes all the subdomains down with it, regardless of whether the subdomains are hosted by us or not. What I have done is removed orcagroup.top from your account and left the subdomains. If the subdomain's MX point to us they should stay enabled, and if the main domain isn't attached to the subdomains it won't take them offline too when it's disabled. If you decide to host the main domain with us some day we can just add it back to your account. I created a full backup before I changed anything which you can download from https://heliohost.org/backup/ in case anything got lost in the shuffle. KazVee has written up a nice guide on how to extract the full backups if you need help with that too which can be found at https://wiki.helionet.org/tutorials/plesk/account-backups
  6. If it's just needed for installation Krydos can probably increase it temporarily, but we can't leave it that way. We wouldn't want to increase that value permanently as it would almost certainly result in your account causing too much load. WP is already a leading cause of load suspensions even with the lower limits we have set...
  7. root@tommy2 [/home/xiaotusoushu.helioho.st]# du -hs 1002M . It's full. Either you need to delete something, or if you can't, please tell me what to delete so I can do so for you. I recalculated the space in Plesk as well, so it should now also show full (Plesk doesn't recalculate in real time, so there's a delay between uploading and the statistics reflecting what's in your account).
  8. Placing a domain inside another domain is not a normal or supported configuration. While technically possible to do, placing the document root of a domain inside of another domain's root can break things (e.g conflicting .htaccess files, some features like node will not work right especially when accessed through the parent domain, etc.), requires manual configuration on our part since our system is designed to create them side by side automatically, and users don't like the fact that the content of the nested domains are accessible from the parent domain (SEO and security issues). Ironically, our old cPanel based system actually required this and people hated it...eliminating the requirement that all addon domains be inside the main domain was actually one of the major improvements provided by our switch to Plesk. People who migrated from cPanel actually still have domains running like this, and those accounts are often so broken (for a combination of reasons, not just nested domains) that we recommend resetting them... You're one of only two I'm aware of to actually ask for this. Is there a reason you really want to do this?
  9. Krydos can take a few days to respond when he's busy (we're all volunteers, so sometimes real life gets in the way of things...). He'll reply when he gets a chance to look at this.
  10. When I was trying to upload file, I got error: Failed to copy files storage to destination path. stderr: filemng: Cannot open destination file '/home/xiaotusoushu.helioho.st/zanzhu.xiaotusoushu.helioho.st/zanzhuDbInsert.py.MpMRQ3' System error 122: Disk quota exceeded stdout: filemng: Cannot open destination file '/home/xiaotusoushu.helioho.st/zanzhu.xiaotusoushu.helioho.st/zanzhuDbInsert.py.MpMRQ3' System error 122: Disk quota exceeded My username: xiaotusoushu The server my account is on: tommy2 (or tommy, I am not very sure) Main domain: xiaotusoushu.helioho.st The statistics look good.
  11. hey, can you do also increase the max_execution_time to 120 in papale.my.id because its required by my theme?
  12. The main site has an italic 2 after the 10 domains text. Scrolling to the very bottom states that it is upgradable. However the wiki states it’s 10 max which is what Krydos stated to me. I’m guessing that this is an artifact of the CPanel days. Might I suggest offering the upgrade for a small donation?
  13. Jhonny account Hi, I would like to change my main domain to cleosai.site and inside this main domain, I would like to add domain haideethegre4t.site and jnreyy.online username: websys Thank you so much
  14. Yesterday
  15. Hello Sir/Madam, I want to use Postgresql on different platforms. I need to access to it on my PC with Intellij. I saw that the remote database is disabled by default. Can you help me to solve it? Thanks in advance.
  16. ohhh :(. We are utilizing directory listing because we are still developing. Hope that it allows mine soon! 😀
  17. I'm not sure why the Options +Indexes doesn't seem to work on the root of the domain. (I personally miss the days back when this was enabled by default...)
  18. This issue was on our end (the IPv6 was not assigned to your domain for some reason). I've fixed the missing assignment and the account should work correctly within 2 hours. Please recreate the IPv6 record since you deleted it.
  19. now the nodejs seems work. thanks
  20. for more context, It should be expected here that the directory list is visible. It should also be the same to the rest of my added domains. Thanks!
  21. I do not accept PMs for support on anything except Lily accounts. Krydos might know how to get directory listings working on this domain. I don't have any additional ideas short of the additional Apache directives and I'm not an expert on that.
  22. Maximum any user can have on the shared hosting is 6GB. If you move to another server, you would have to actually move the account, not create a second one. You would just have 6GB on the new server. Creating additional accounts will get all of your accounts suspended for having multiple accounts. Users are only allowed to have one account, so it's not possible to have an account on both servers. Users needing more than 6GB space have to buy a VPS.
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