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Dear Admin, I am no longer using the domain https://ndis.heliohost.us/. Instead, I would like to change it to http://system18.heliohost.us/. Could you please check and implement this change for me? Best regards.

Unsuspended.

I've my own site (php mainly, js and css), where do I upload all my files? anywhere? How does the site know that it has to read index.php?

It says to "Leave 'UTF-8' as the encoding, set 'Line break type' to 'Convert to Unix style'". I just checked my own Johnny account and the option is there. Please have another look and if you do not see it, please share a screenshot of your view so we can look into this further.

It doesn't work: the tutorial says I have to set the encoding to "Line break type", but it doesn't exist.

You're suspended because your account was found to contain malware at the following path. Reviewing the file shows its a webshell. Can you explain why this is there? /home/steamspace.in/simbaprojects.com/css/fonts/index.php A quick looks shows that there are other infected files as well. The index.php of that simbaprojects.com site is also full of obfuscated code...

there are router for each rooms and I can access most of them

so this because of the free internet from my school, it's a free network provided by my uni

Hi, My hosting account have been suspended, maybe due to 3 to 4 months of inactivity. I request you to unsuspend my account. Username: steamspace Server: Tommy Main domain: steamspace.in

Please do not create multiple topics for the same issue See: https://helionet.org/index/topic/65898-solved-account-suspended/

That's unlikely to be it, but Krydos can confirm for sure. Most often, users are flagged for logging in from shared networks, using VPNs, or genuinely creating more than one account.

Username: gtolomea Server: Johnny Email: gtolomea@gmail.com Hello, I received a message saying that there was a new login to my account that may indicate a violation of the Terms of Service. I just want to confirm that the login was mine. I think this might have been triggered because I log in again every time I reopen my browser, which could make it look like multiple devices. Please review my account and let me know if any further action is needed. Thank you for your help!

Account unsuspended, it'll start working soon.

Logging in from a school internet connection where another student also has an account. I think this is the reason for my suspension. I would like to keep sphinx0945, I don't know about the other student though. Thank you for responding.

Logging in from a school internet connection where another student also has an account. I think this is the reason for my suspension.

You were suspended for violating our terms of service by creating more than one account. Which account would you like to keep?

This is sphinx0945 from Jhonny, i tried to login to update what im working. But, its suspended?, I didnt break any rules that could led to this suspension. I would like to have it unsuspended as i want to continue my work if possible. Thank You.

You can close this now

Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.

The file has been deleted. Keep in mind you can fix this yourself by increasing your storage space at https://heliohost.org/dashboard/storage/ rather than waiting for an admin.

An administrator will be able to handle this for you.

Hi, My account is overuse because I have big CSV file, could you please remove it and activate my account

The .htaccess that was on there came from the flyingpress cache plugin. I wonder if that plugin is defective... Either way, I'm glad to see you figured it out. A lot of times WP problems are just simple issues even if we can't figure out why they originally occurred.

Domain added, it'll take effect in about twenty minutes. You'll need to create an A/AAAA record to Morty's IP or switch to HelioHost's nameservers if you haven't already.

Please add domain ebondragon.org w2hsystem Thank you