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DKIM, SPF, and DMARC have been set up for the domain bcre.helioho.st. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

You have a 255MB backup in your account. The rest of your space is being used as follows. I deleted some of the logs for you, but there simply isn't enough space in your account unless you want me to also delete the backup and/or turn off Node and delete the npm cache. If you want to buy more space, you can do so in the dashboard. https://heliohost.org/dashboard/ Otherwise, please let me know what you want removed to bring the space under 1000MB. 305M ./public_html 145M ./logs 72K ./error_docs 12K ./.composer 12K ./.ssh 0 ./.trash 0 ./bin 0 ./cache 4.0K ./etc 0 ./httpdocs 36K ./php 0 ./public_ftp 188K ./ssl 18M ./tmp 0 ./var 283M ./gsakola.in 24K ./.nodenv 4.0K ./.phpenv 120K ./.rbenv 355M ./.npm 36M ./.cache 1.2G .

Hi username : ansaraf Today I logged in to my account and found that my account is suspended. I don't know the reason for suspension. Also I noticed that disk space used is around 1.4 GB which I don't know how this drastic increase occured. Please help Amit Saraf

Thank you so much, i didnt think Softacular was the one sending me emails. yes i definnetly will get away from wordpress, most probably it will only be only a static website. havve a good weekend and a wonderful life.

https://wiki.helionet.org/FAQ#Why_must_all_posts_on_HelioNet_be_in_English? None of our staff speak this language so we would appreciate it if you could translate your support requests to English to help reduce the work load on our unpaid volunteers. The more time you can save us on small things like this all add up and allow us to add new features, and improve our service rather than wasting a lot of time trying to translate stuff. We recommend using a service such as: https://translate.google.com/

I've added those 2 domains to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache Users cannot yet manage domains or subdomains on their account themselves. We plan to add this feature in the future, but there is no ETA for when it may be implemented. You can read more about the ETAs (and why we cannot offer ETAs) here: https://wiki.helionet.org/ETA In the meantime, a staff member can add any subdomains you need, just let us know which subdomains you want added and under which domain you want them made. You can have up to 10 total domains on your Tommy account (this includes addon domains, subdomains, and aliases (parked domains)). If you need more than 10, you can upgrade your account to our Morty server, where you can have up to 15 domains per account AND the ability to have more than 1 Morty account if you need more than 15 domains. You can read more about the domain limits here: https://wiki.helionet.org/Addon_Domains#Addon_Domains

Olá, Por favor, configure SPF, DKIM e DMARC para o meu domínio. Nome de usuário: bcrebiblioteca Servidor: Tommy Domínio: bcre.helioho.st E-mail: biblioteca@bcre.helioho.st Os e-mails enviados do site da biblioteca estão sendo direcionados para a pasta de spam do Gmail, e o Yahoo já rejeitou mensagens não autenticadas anteriormente. Obrigado.

Glad it's working again for you. Thanks for adding the demo site banner to help us stay in compliance with Plesk's terms of service.

Yup. Thank you.

And now your account offers links to pirated games (the search engine in the /sou folder provided working links to warez stored on Baidu when I tested), so you're getting a copyright infringement suspension instead. We're in the USA and subject to DMCA, so you can't host, link to, or otherwise offer pirated content.

Does it work now?

After my account got moved back to Tommy, I am unable to access my account folder (/poppabuzz) via FileZilla. I am able to access my files via the Plesk portal, but on Filezilla, I can login, but it says access denied. Status: Retrieving directory listing of "/poppabuzz"... Command: cd "poppabuzz" Error: Directory /poppabuzz: permission denied Error: Failed to retrieve directory listing

There are some Email Settings inside Softaculous that you could try adjusting. Once logged into Softaculous, look at the top right side and you should see an Email Settings envelope icon, as the 4th icon from the right in the navbar. All my options are selected by default, so maybe unchecking some of those would do the trick. There may be more settings right inside your WordPress installation that you could check as well, but I can only speculate as I do not use WordPress. Make sure to keep a very close eye on your account load. WordPress is a main cause of users getting their accounts suspended because it's heavy on server load since it's not very well optimized and is a popular target for malicious bots. We recommend that users move away from WordPress entirely. There is more information on how you can try to reduce your account load on our technical documentation Wiki here: https://wiki.helionet.org/WordPress

hello, how i can switch off the email notifications i am geting from plesk about my wordpress updates? please tell me.

Handled over Discord: https://discord.com/channels/398197622168616962/398538798994161664/1529139958441574592 Marking this thread as Solved.

Domain changed, will take effect in about an hour and fifteen minutes.

Hello, my username is stephen225. I'd like my domain changed from getola.co to 4minds-staging.com Thanks!

Looks like wolstech already accomplished this for you a few hours ago. Marking as solved.

Domains added. Please be sure to configure DNS. The domains can take up to 2 hours to function. For the domains that were removed, if you need any of the files from those domains, they can be downloaded from https://heliohost.org/backup/

Yeah, sorry I lost my head over it. This kind of conscientious service is a little hard to get used to. Appreciate it very much. - Bill Measure with a micrometer. Mark with a crayon. Cut with an ax.

Dear admin thanks for the reply. Would you please remove mezanninedubai.com padelcourtsdubai.com and add www.unitedglassqatar.com www.gaarnispharma.com Thank you so much for the help.

Username: cloudworknepal4 Old Domain: designers7.us.to New Domain: ai.neelamb.com Message: My old domain designers7.us.to is expired and not working. Please help me change my main domain to the new domain mentioned above. Thank you!

Users are only allowed to use the python binaries provided by our server. You may not download and run your own. If you have concerns that something doesn't work, you need to contact support. Trying to modify anything outside your home folder, or creating symlinks to files outside your home folder, will result in a hacking ban. You're sharing a server with several thousand other users. If you want to run custom binaries or access the rest of the server, you need a VPS. If you use /tmp, you should not leave your files in /tmp permanently, as doing so can fill /tmp (which will break the server) and can also be seen as evading the disk space limit (we've had users do that before...). If you do store something in /tmp, your code should either move those files into your account or delete them when finished. If your account is seen doing this sort of thing again, your account will receive a permanent ban without warning or refund. Unsuspended. Your account can take up to 2 hours to function.

Hello HelioHost Support, I would like to request a change of my domain. Current main domain: reyreyrey7.helioho.st Requested new main domain: region8cmemprepo.helioho.st Thank you for your assistance.

I was trying to download tiny python because I thought the site has problem starting the flask code, I have spent 5 hours struggling with the python code in the site to get it to run then I posted in this forum, then u helped me to fix it ..