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- Past hour
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i want to reset my account
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Looks like your account has exceeded the storage quota. You can either upgrade the storage at https://heliohost.org/dashboard/storage/, reset your account, or request some of your files to be deleted by an administrator.
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Yes
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please i will like you to unsuspend my account. account is futureeternal and email address is futureeternal@gmail.com
- Today
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SSH is not available on shared hosting accounts due to security reasons, if ssh is needed than you will need to get a VPS.
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Hello, Can you please enable SSH access for my account? Server: Tommy Domain: dtfj.helioho.st Username: dtfj Thank you.
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Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.
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It's been a week and you still haven't fixed your DNS issues. We can't login to your Namecheap account for you and fix this, so it's something you're going to have to do yourself if you want to host this domain with us. We could add a free temporary domain such as claudianunesdesign.helioho.st so you can make sure the account is working prior to changing your claudianunesdesign.com DNS settings if you want. Let us know if you need additional help.
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softeng2025 joined the community -
pablotango202 joined the community -
michael20 joined the community - Yesterday
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I'll see
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If someone goes to meritukovstepan.helioho.st do you want them to get redirected show their browser shows supnot.helioho.st?
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You can remove it yourself.
- 12 replies
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- 504
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This support request is being escalated to our root admins.
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I'll have Krydos take another look, but considering what was posted in your last topic and the fact the issue returned, it sounds like what you're running might just be too heavy. I'm not sure if there's further reduction possible or not. If not, the permanent fix may require buying an upgrade. I'm not sure if a trial would be possible for the upgrade to see if it would actually fix the issue before buying it. Escalating again to see if any further improvement can be made.
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Shut travel-lk then. I don't need it. The customer has abandoned it. But others I want as they are.
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A few things I wanted to note: 99% of your load is coming from the one Wordpress site travel-lk.com. I would recommend switching to another software other than Wordpress if you want better performance for the whole VPS. If you refuse to get rid of Wordpress, you really should add some more memory. Decreasing the resources MariaDB and PHP 8.3 are allowed to use helps keep the system from swapping, which increases the speed, but in order to get truly fast speed you should still increase the memory. Your system is still pretty swapped. Over 1000 MB in swap right now, but it's mostly spamd processes, named, etc. which you probably aren't even using anyways. Just like in point 1 and 2 you really should increase the memory until your system doesn't need to swap at all.
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I still get this error. Please fix it permanently.
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Hi! Can I create Alias domain? Username: meritukovstepan Domain name: supnot.helioho.st
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That domain cannot be added because the contents of your account violate the terms of service. Note that this prohibition also includes selling access to IPTV and related services, even if the actual content is hosted elsewhere, becuase IPTV and related services are illegal in the USA where we are located (copyright infringement).
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romerojhh joined the community -
lulutest joined the community -
meritukovstepan joined the community -
razorultra joined the community -
I want to add the domain along with updating the domain name servers. watchup.store
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teambang joined the community -
Glad it's working for you now, marking as solved.
- 12 replies
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Now it's good
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duukey joined the community -
I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache
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Hi, I’d like to add a domain nmal.rio to my account, luizpaulo. Thanks in advance.
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ahmed7bdelaal joined the community - Last week
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I've added those 2 domains to your account for you. Please note that it may take up to 2 hours for the domain changes to take effect. For the .lat domain, you must set up your DNS with your domain registrar for the domain to work. To do this, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours the domains don't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache
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Hello my username is seekedx could you please add the domain ech.lat to my account and also the subdomain ebans.heliohost.us, Thank you.
