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I've reset your account as requested. You should receive an email shortly so you can take the next steps to recreate it. I made a backup before the reset, so if you discover you need any of your old files, you can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups
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Account Unsespension Request
lightoftrus replied to lightoftrus's topic in Suspended and Queued Accounts
Plz delete administrator folder and when the site is back i will fix it ... -
Account Unsespension Request
wolstech replied to lightoftrus's topic in Suspended and Queued Accounts
Your account has two problems: Fist, you ran out of disk space. We can either delete something for you, or you can purchase more space. Do you want me to delete something for you to bring the account below 1000MB? If so, what do you want deleted? If you want to buy more space, you can do that here: https://heliohost.org/dashboard/storage/ Second, the main domain's DNS doesn't appear to be set up correctly. It doesn't resolve for me. Since it's on CF, you'll need to fix that yourself before the domain will work (verify that the A and AAAA records are correct). -
I just send a request on Suspended and Queued Accounts forum
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my username is: lightoftrus my current domain is: mnphy.dpdns.org i want to Unsespense my account ... thanks
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The account that owns the steamspace.in domain is suspended because the website was compromised and infected with malware. The forum account you're posting from does not match the username or email addresses on that account, so we can't provide any additional support or information. If this is your account, please post from a forum account that shares an email address with the hosting account.
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bdsajjad joined the community
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jobconnectoffici joined the community
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thank you ... but now my account is Suspended because in Disk space I have : 1071.5 MB used of 1000 MB help plz
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[Solved] Requesting to add another domain to my account pandaaaa
Unknown025 replied to pandaaaa's topic in Customer Service
Domain added, it will take effect in an hour and a half. -
the iot form monitoring page is suspended so please do unsupended
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sanjivi joined the community
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https://steamspace.in/projects/ser24138_iot_farm_monitoring/index.php
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Nope. Not something like that
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Okay. I'll do something about that. Thank you
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Main domain changed. it can take up to 2 hours for the new domain to start working. You can also download a backup of your account before the change at https://heliohost.org/backup/
- Yesterday
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my username is: lightoftrus my current domain is: zphy.helioho.st i want to add this domain: mnphy.dpdns.org to my account and make it the main domain
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jaguerra27 joined the community
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eneless.666.3 joined the community
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camilaferrer joined the community
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Priscilatoledano joined the community
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Oriel joined the community
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[Solved] Request to add a new domain to my account
MoneyBroz replied to djnevilmorgan's topic in Customer Service
Domains added. it can take up to 2 hours for them to start working. -
Please the new domains alendria.gt.tc and alendria.dsdns.org to my account
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Yes, thank you so much
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Domains added, they will take effect in about 1.5 hours.
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You were suspended for exceeding 200 GB of memory. You will need to reduce your server load or upgrade to Morty. I've unsuspended your account, so please fix your application before you're resuspended.
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paulamanc started following Adding domains
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Hi, my username is paulamanc and I would like to request the addition of the following subdomains to my account: painelservicos.heliohost.us portifolio.heliohost.us painelgestao.heliohost.us Thank you for your assistance! Best regards, Paula
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Please unsuspend for my account
- Last week