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How about the domain adguard.heliohost.us or adguard.helioho.st? Cloudflare doesn't recognize our subdomains as being owned by different people so you can't put them all on different Cloudflare accounts. As soon as someone convinces Cloudflare that domain1.heliohost.us is owned by person1 and domain2.heliohost.us is owned by person2 then it will work.

Hello can you add the domain https://blackseacrypt.helioho.st

Unsuspended, it may take a few minutes to work again.

Okay Thank You

A VPS admin will be able to help with this in the morning (i.e. in about ~7 hours).

username: o1mark1 subdomain to be added : adguard.vps35.heliohost.us One more thing. Can I point my vps domain nameservers to cloudflares so that I can manage and create new subdomain on my own without hassle of troubling you people.

Thank you very much

Domain added, it'll take effect in about twenty five minutes. Unfortunately, Plesk does not allow for setting a target directory for a domain.

Domains added, they'll take effect in about 25 minutes. Even though they are subdomains, they still count towards the 10 domains limit.

Hi, It's been a long time. Anyway, I need some subdomains for my site. Here are the list: ai.mrj.heliohost.us atozflix.mrj.heliohost.us store.mrj.heliohost.us shop.mrj.heliohost.us bin.mrj.heliohost.us s.mrj.heliohost.us Also, since they are subdomains, will they count toward my domain's quota?

Maijo is the only account I have, so yes keep maijo

Ubuntu 24 sounds good, Yes please. Thank you.

Have you tried resetting the password? https://heliohost.org/reset/ If that doesn't work please let me know, and I'll have a VPS admin take a look at it for you.

You're suspended because our system thinks you have more than one account. Users are only allowed to have one account. Is maijo the one you want to keep?

Hi HelioHost Support Team, I'd like to request a subdomain to be added to my account. • Username: subarna • Main domain: subarnamajhi.com.np • Subdomain to add: nepbhajans.subarnamajhi.com.np • Target folder: /httpdocs/nepbhajans/ I've already created the folder and configured the A record via Cloudflare. Thank you! – Subarna Majhi

I am currently unable to log into our VPS when accessing it via PuTTy. I have ensured the password is correct when typing it, however we receive an Access Denied message.

Username: maijo

All of a sudden my account is stuck, please reactivate it. Thanks

Morty is not a VPS, he's a shared hosting server, like Johnny and Tommy, except Morty is the best one of all our shared servers. I can see you got the invite for Morty. Are you actually trying to purchase a VPS, or did you intend to sign up for the Morty shared hosting server? We have checked the system and you should be able to create the Morty account now. Please try again and let us know if you have any trouble, making sure to include the text of any error messages you encounter. Thanks!

i see that your VPS is using Ubuntu 22, would you like to use Ubuntu 24 instead?

I would like a fresh operating system.

Hi iv join the morty vps and it sent a email invite but it wount let me create an account

We don't need any more details from you to add that. 🙂 I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

I would like to add a domain name to my account. Username is chapmjs The new domain is nvsgroup.org What other information would be needed to add this domain? Thank you for your help!

Yes, you are in the right section to ask for help with something like this. 🙂 I'm glad the question is solved, but just so you know for any next time and for the benefit of others who may search the forum for help if they encounter a similar issue: The one suggestion I'd have made here is that you could have made a new thread to ask for help with the transaction ID. This thread was marked as [Solved] back in May, and while my reply here proves we still do try to check all unread messages when we can 😅, a new thread to ask for help with the transaction ID for the server move would have a better chance at standing out. We also have some details in our Wiki about Account Moves that may come in handy, for anyone else who spots this thread curious about the automated process or the timeframe for a move.