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Please do not create duplicate forum threads for the same issue. All helpers are unpaid volunteers who donate their time to assist others. Asking the same question in multiple posts can lead to wasted effort and slower support. For guidance on where and how to ask for help, see: https://wiki.helionet.org/FAQ#Where_do_I_ask_for_help? To understand how Community-Powered Technical Support works, visit: https://wiki.helionet.org/FAQ#How_does_community-powered_support_work? For support response timelines (SLAs and ETAs), check: https://wiki.helionet.org/ETA Posting the same question multiple times may delay answers to your request. Please follow replies to your initial query here: https://helionet.org/index/topic/64508-suspended-oktavaokt/#comment-290090 Locking this duplicate request.

oktavaokt Johnny oktavaokt.helioho.st

I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

oktavaokt Johnny oktavaokt.helioho.st

Hi, I made a donation to the Tommy server using the email romany.hm@gmail.com. I received the invitation to create the Tommy account, but I already have an account on Johnny. I'm not creating the new account because it would violate the rule of having only one Johnny or Tommy account. Please link my username to the Tommy server. My username is jhromany.

runpruebas.heliohost.us

i created a new backup with the website directory inside it. Now Krydos just needs to upload it into the backup system so you can download it.

Glad you resolved the issue. marking as solved.

Update: The issue is resolved and I am able to generate a new letsencrypt ssl certificate for mail domain using hestia interface. Now SMTP using SSL working fine.

I think it's just /home/ocarinavps/apache-tomcat-10.1.30, /home/ocarinavps/SCP, /home/steam/steamcmd (the entire folder and the folder itself [You can put the steamcmd folder into ocarinavps]), and one other I forgot, /home/ocarinavps/website That should be all of the files that I need.

Account unsuspended, it should resume working shortly.

Hello, Username: dmcrac VPS name: vps112 The SSL certificate for mail server is expired on 18 May. So no email is going through SMTP from 19 May. Today I discovered the issue and tried to fix it using "/usr/local/hestia/bin/v-add-letsencrypt-mail" command but unfortunately this command is not available. It is missing in that directory. Since our website is taking conference registration it is very important to have the email system working. I also see that some other commands also not available, though may be they are not or less needed. But the current issue needs to be resolved quickly. I am closing the registration temporarily until the issue is solved. Best Regards, MD Shifat Bin Siddique

username: tinagolden server: tommy server python version: 3.12 i need modules flask-mail email email-validator thank you

Check the backups we made of the files and see if that's everything that you need. you can download it from here: https://heliohost.org/backup/ the backup is under the cdd- email instead of the botw- email.

here, a .phtml file is acting as index: https://whatsonyourbrain.com/anniedebrowsa/public/ the issue there ^^ is where i need to find and mod or create the correct .tpl file for hestia to function correctly. or, for my thing to function and play well w/ Hestia. etc. Thank you!

We're about to start the rebuild soon, is there anymore files that you need backed up before it all gets erased?

Thanks!

okay, thanks a lot @wolstech!! belated happy birthday as well!!

You were suspended for having more than one account. which one would you like to keep?

Dear admin, Why did you suspend my account?Please help me and unsuspend it. Thank you.

the up to date version (e.g. just cloned from git) here: e.g. my "php app which errs due to the php filesystem restrictions" https://whatsonyourbrain.com/anniedebrowsa/public/index.php

i dunno. everyone's got things to do. i do what i can when i can. i forget the admin / issues aren't really monitored on weekend. no worries. all good. anyway: [Inactive] VPS - Apache2 - php-fpm / NGINX proxy - x-http-php .alternate yes it was deleted due to interference w/ the wintercms https://centrewebdesign.com/adb/ that is not the version however which throws the file read error. as this is pre PSR-4 compliance refactoring. i'll put the new version somewhere. i'll have to check. i haven't engaged admin this stuff prob in several days. thank you!

haha. that's cool. which link? thank you for interacting with me!

Cool, can the rebuild begin now? I need to start the game server soon.

Oh, I see. I wasn’t aware of that — sorry about that. I’d like to keep this account, which is for my website alvarovotan.eu. Thank you!