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yes, in the future i will subscribe to a domain name to point to the website

Domains require a suffix. Do you want it to be latelierdutraitbrule.helioho.st?

Hi, i want to add a new domain to my account. My username is "appworksolutions". The new domain name will be "latelierdutraitbrule" Thank you, have a nice day.

I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

What is your hosting account's username? (There's no account matching your forum email or username.)

Unsuspend me what did I do

Thanks for the clarification, I was mistyping some entries. 🙂

That domain is working fine for me: https://paul70.helioho.st/

I can't figure out how to activate the default domain provided by yourself ? paul70.heliohost.st ? My username is paul70. Pings to the aforesaid domain fail and mails sent to an email account on the above domain are also bouncing.

Hi my username is pandaaaa, could you please add this domain blinkit.com.heliohost.us to my account

Your account is suspended for copyright infringement.

What's happening why my account got suspended

This appears to be a request related to the account xcrow which has indeed been suspended for copyright infringement.

I can't find an account under your forum name. That being said, we don't allow pirated content or IPTV websites per our terms of service. If you provide your username, I can lookup the suspension reason.

Hello. I’m not sharing content or doing anything crazy to warrant a suspension. I am just one person who like better call Saul. I cancelled my Netflix account a while ago and found crowcast- I really want to watch better call Saul. Please help me. Please unsuspend me. Thank you.

Does it work now?

Domains added. it can take up to 2 hours for them to start working.

Hello, Thank you for the clarification. Unfortunately, it’s not possible to change the PostgreSQL port on Aiven, especially on the free plan — the port is assigned automatically and cannot be modified on my side. Aiven does not provide a setting to force a standard port like 5432. Given this, please escalate the issue to check whether it’s possible to open the required outbound port on your side. If this cannot be accommodated, that’s completely fine — just let me know. Thank you for your help!

Solved

Hello my username is "developer1" and right now I have the main-domain "developer1.helioho.st" to my account. And I would like to add the following domains my account. Eventually when i've uploaded the sites and they are working on these domains, i will like to rework their DNS to reflect each of their original custom domains(.dev, .ng, .dev, .dev. .ng respectively) ngo.helioho.st lda.helioho.st agp.helioho.st sai.helioho.st fwx.helioho.st Thank you very very much in advance!

Account has been reset, you should receive an email to recreate your account shortly.

thofficial

This is your issue. Nonstandard outbound ports are blocked. Are you able to change the remote end's port to something standard (like 5432), or move the database to a server where a normal port can be used? If not, I can escalate this to see if the port in question can be opened.

This error came with me. Please fix these. Oops... something went wrong! An internal error has occurred. Your request cannot be processed at this time. For administrators: Please check the application and/or server error logs for more information.

Hello Heliohost Support, I am hosting a Node.js application on your servers. The app needs to connect to an external PostgreSQL database hosted on Aiven, but the connection is always refused from the Heliohost environment. Here is the connection URL (redacted for security): postgres://<user>:<password>@pg-service-dm-khanin-project.d.aivencloud.com:23579/defaultdb When the application starts, I get the following error: SequelizeConnectionRefusedError: connect ECONNREFUSED 85.9.195.148:23579 The same URL works perfectly on my local machine, so the Aiven service is reachable and accepts connections. This suggests that outgoing connections from Heliohost to this host/port combination (pg-service-...aivencloud.com:23579) are blocked or filtered. Could you please confirm: Whether outgoing connections to custom ports (like 23579) are allowed from Heliohost servers? Whether there are any firewall or network restrictions preventing connections to external PostgreSQL services? If such connections can be enabled for my account or server? This issue prevents the backend from accessing the database in production. Thank you!