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Your account was suspended because you exceeded your storage limit. You have 3 options to regain access to your account: You are able to regain access to your account immediately without waiting for an admin by increasing your account's storage space. This storage space upgrade is good for the life of the account, and has no monthly cost. Tell us which files you would like deleted and an admin can delete them for you to get you back under your current storage limit. If you're not sure which files are taking up all of your space an admin can provide a detailed storage space usage report for you. We can also reset your account for you which deletes all files, deletes all settings, and restores your account back to the default state with 0 MB of storage usage.

Please reset my account. It's under the same username. Thanks in advance.

thankyou very much

Domain added. Please be sure to configure DNS. The domain can take up to 2 hours to start working.

What files do you want deleted?

What is the meaning of default domain? is it default domain username.helioho.st by default?

Dear Support, As informed in the page "it may be better to request adding an additional domain rather than changing the main domain", therefor I would like to request new domain "kursus.koosty.web.id". My username: koosty Thankyou

Dear Staff, My account was suspended for Disk space overuse. Could I delete the file for one domain to unsuspend it?

Domain added. it can take up to 2 hours to start working.

Can you add new domain to my account? my username is kangjoyeuse and domain is desakreativ.my.id

Your account seems to have exceeded the file quota. An administrator will have to fix this for you. What files would you like deleted?

Thanks you!

hey my accountt s suspended nn u help

I've changed the main domain on your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Changing_Your_Main_Domain#Custom_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache Since there is a risk of data loss when main domains are changed, I made a full account backup for you before I made the changes, in case you need any files from the old domain. You can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups

Username: doodlemo Old main domain name: bingusnotes.me New main domain name: autism.ink Thank you!

Domain added. it can take up to 2 hours to start working. If you are using our nameservers then a root admin will have to modify the dns records for you.

Hello, I would like to add the following domains to my account: Account Name: mbta98 Add Domains: gresikfootball.id I will be moving these domains to ns1.heliohost.org and ns2.heliohost.org Where/how can I modify the DNS's value for these domain? E.g. for TXT records to enter SPF values? Thank you and kind regards.

Thank you .

Domains added. it can take up to 2 hours for them to start working.

Hi. can you please add mezanninedubai.com padelcourtsdubai.com these two domains to my hosting account. username vivekrajan007 Thank you

Ahh I see. Thank you!

Thank you, everything is good 🙂 !

Upload max size and post max size have been increased to 32MB for your account. The changes can take up to 2 hours to become effective.

Please check your PMs for information regarding your Lily account.

DKIM, SPF, and DMARC have been set up for the domain ngo.helioho.st. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be. Please keep in mind that there is a sending limit of 50 emails per day. If you need more, you'll need to answer a few questions regarding who and what you're sending and we can increase that limit.