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1. Yes, all accounts have SMTP by default, but the required DNS (SPF/DKIM/DMARC) has to be requested in order for mail from your domain to deliver to most providers. Do you want me to set that up? 2. Plesk uses 25 (insecure) and 465 (SSL/TLS) for SMTP. Authentication is required (use the email address and password of a mailbox you create in Plesk to send messages from that mailbox). 3. The SMTP host name should be johnny.heliohost.org, not mail.tanzilskill.helioho.st. This is likely why you're experiencing issues. 4. Sending limit of 50 messages per day. Exceeding this will result in loss of email service. If you need more, you need to request an increase (which requires sample emails as well as answers to some questions about things like how to unsubscribe). Also, be aware that Webmail has to be turned on manually if you want that feature. That can be done in Plesk->(your domain)->Mail->Mail settings (change Webmail to Roundcube). It takes 2 hours to take effect if you change it.

Glad to hear you got it working! Please let us know if you need anything else.

Domain removed and new domain added. it can take up to 2 hours for the new domain to start working. you can also download a backup of your accounts before the domain was removed at https://heliohost.org/backup

Hello! I'm a beginner, so please excuse me if this is a very basic question. I recently had an issue with my DKIM records, which I believe we've now fixed. However, I still can't use my domain, heej.se, for email. My domain's DNS is managed by Cloudflare, and my nameservers are pointed to them. I have website hosting through Infinityfree. I'm trying to set up email with Heliohost, but I'm having trouble. When I attempt to add my email to clients like Gmail or Outlook, it fails to connect to the server. I also have an SSL certificate from Let's Encrypt that I obtained and stored with Infinityfree. I've been getting emails from Heliohost saying you can't renew the SSL certificate. Could this be related to my email problem? I should note that I only plan to use Heliohost for email, not for website hosting. I will provide my DNS records below if that's helpful. Ultimately, I just need a clear guide on what information to get from my Heliohost account and where to input it in my Cloudflare DNS settings and other thing I may need to do. Thank you for your help!

this is the other error I'm getting when I try to send mails via webmails. Also when I try to log to my mails by mobile with gmail likewise apps. I'm getting server errors "couldn't open connection to server"

Please see https://wiki.helionet.org/502_Bad_Gateway and https://wiki.helionet.org/504_Gateway_Timeout The short version is the server is either restarting Apache or overloaded and too busy to process your request.

Domain added. It can take up to 2 hours to function.

When you register or finish a reset, it can take several minutes (or longer in some cases) before you can log in again. The account has since finished creating though, so it should be working at this point. If you still still can't log in, try resetting the password: https://heliohost.org/reset/

Invite resent.

Thank you 🙏

Since we've just reset your account as you requested here, it's not possible to troubleshoot this issue as all files are deleted as part of the reset process. Once you have recreated your account after the reset, please let us know if you encounter this problem again. Thanks!

Domains removed and new domain added. it can take up to 2 hours for the new domain to start working. you can also download a backup of your accounts before the domains were removed at https://heliohost.org/backup

If you read the link I already sent you https://wiki.helionet.org/Common_Software_Load you can see a lot of other options, and the estimated load they will cause at various traffic rates. If you're unable to click the link or view our wiki for some reason I can say that Drupal might be similar to Wordpress, but causes a lot less load, and has a lot less chance of being hacked.

These are the lines for email config from your zone file if you still don't see them in Plesk. You'll need to combine the DKIM key back into one line to add it to CF since it's broken up across two lines due to length here. heej.se. 14400 IN TXT "v=spf1 ip4:64.62.151.106 ip6:2001:470:1:1ee::2009 ~all" _dmarc 14400 IN TXT "v=DMARC1; p=quarantine" _domainkey.heej.se. 14400 IN TXT "o=-" default._domainkey.heej.se. 14400 IN TXT ( "v=DKIM1; k=rsa; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAqxEnQGWUVuqpHa7mAyyLaduwDLLvyFaMKhkdHw286tL2E0nSpIr+qDtIt92iTHRQyQuOab3ZEa2Rk1aLPWvVURvkw8cMGq6IMr9/5QwaCw0mVZ81uvANEpAvZNnGl5WoxMwa3hYXldEVwSNozQ2NskBHu/FYnviduQODNqKecdyI1mB2EF3GMovI0QP9dMF0S" "0XxmtQ3IzJKv1qruYUjwzZjyBV4Rus2Q5FlFtCrENHs1IcDNuUVwEWfq7osqDe2UhJjWGb1yzK4PQKQm9ez2PVWq/ZvS0aJ/gIi7XHJJ4aLwmct0DQjko0fxLsTmiq70AGdNe25wrY0+9MTdsl5owIDAQAB;" ) ~

Thank you alot

Domain added, it'll take effect in about an hour. You'll need to create an A/AAAA record to Tommy's IP or switch to HelioHost's nameservers for the domain to work.

The suspensions for these 2 accounts have been cancelled and the accounts have been excluded. If anyone else at your workplace wants to create an account, please let us know beforehand so everyone doesn't end up suspended again. Also, please be sure the accounts are not and will not be utilized for cross-hosting (spreading a large project across more than one account). Doing so will result in a suspension for evading the resource limits.

ok, now I undrestand the reason, thank you very much.

hey there! i notice someone took initiative to help me with the .site nameserver issue. what was up with that? i don't think i received or read any correspondence but it just started working one day. sorry i've not been attentive. too many things going in "IRL", to pay attention to this, and also the brain trauma prevents me from truly focusing. blah, blah. anyway. someone once did a setup for me. or i did it, but it would be MUCH easier if you can because i know it's probably simple for you. and you prob have the notes right there. i prob have the notes right here as well. but damnit. haha! i think it's in the php ... what's that www.conf file or ... for the reverse proxie? maybe we figured it was never being sent there. i forget exactly the processes to serve the .phtml and ... something about how it uses php filesystem functions. i probably have an example online still from previous request. thank you! i mess around w/ the Winter CMS. *!@# the WP people. di dyou know they made me "take down" wordpresscenter.net. that's so @#$d up. anyway. you have any recommend for a simple CMS? you try winter (October, free)? I installed VVVEB but that's far more than i want or need. i would likke to setup a streaming thing about guitar lessons. you know i know how to play e.g. bandcamp. what/s that soundcloud.com/ajaxStardust some shit i cna't rem. what was i saying? have a forum on there? you try some shit like that? like... or would you process that on someone else's server? e.g. like a Zoom type thing? if i wanted to have some kind of video gateway and teach guitar? i've never messed w/ stuff like that, and the tech changes every day. what do you say, wanna help me mess w/ some stuff? statecollegeguitarlessons.site and i been trying to "master" the CMS of Winter on vps111.heliohost.us it's nothing there, but i understand the CMS fairly well. you'll see that's "My own" theme, and the "component" to-do list thing, is like now "my own" plugin on there, prev a thing of the demo. i dunno... just playing.

You’re suspended for having more than one account. Users are only allowed to have one account. The other account you matched with already requested unsuspension and is currently active. Do you know why our system might think you have a second account?

I’m not familiar with Brevo, so I can’t comment on that, but I’ve been using SMTPmart for my email campaigns and I’ve been really impressed with their service. It’s been reliable for sending marketing and bulk emails, and the setup was pretty straightforward. Hope that helps!

Lmao markdown is not working 🐸

I think you should check realtime in time.is then you can click before some second

Lmao🤐

Remote access was already enabled for that database, and the remote access was transferred to Morty when your account was moved. The problem is you're using the host "morty.heliohost.org" and you should be using the host "65.19.154.94". Thanks for translating it to English for me. host=65.19.154.94 port=5432 user=camilogeo_admin dbname=camilogeo_gis password=<set in Plesk>