New Topics
Showing topics posted in for the last 365 days.
- Today
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Any news please?
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Domains added, they will take effect in the next two hours.
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Account reset, you should receive an email momentarily to recreate your account.
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I'll escalate your thread so an admin can help. They should respond in about eight hours.
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Your rebuild has been started and you'll get an email in a bit when it finishes. Your next free rebuild will be available on 2025-11-19.
- Yesterday
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Domain added. it can take up to 2 hours to start working.
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I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache.
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[Solved] Lily Server Request for personal .NET Project
kiririn5 replied to kiririn5's topic in Escalated Requests
Thank you, Team! 🙂 -
Hello! I'n not sure what you mean by tex, but here's a list of helpful tips for getting a free account on the Johnny server: https://wiki.helionet.org/Signing_Up#Helpful_Tips_for_Getting_a_Free_Account_on_Johnny
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Glad to see you got it working. As above, please be mindful of the 50/day limit with that forwarder. If the forwarder ends up getting too much email, it can easily get your email service disabled. If that happens, just let us know and we can turn it back on. The best solution for "forwarding" email without actually forwarding it is to turn off forwarding in Plesk and instead set up Gmail as a client to check the mailbox (in Gmail, go to settings->Accounts and Import->Check mail from other accounts, and add the Plesk mailbox). It achieves the same result without you needing to worry about the forwarder exceeding the sending limit.
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morty [Solved] Install MS SQL Server extension for PHP
wolstech replied to Ookma-Kyi's topic in Escalated Requests
Recreated. Please see PM for additional info and questions regarding MSSQL. - Last week
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After reviewing your account, we determined that your content violates our Terms of Service, specifically this clause:
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[Solved] Request to Renew My HelioHost Account
wolstech replied to mahmudiabdelaziz's topic in Suspended and Queued Accounts
That account is already active. It looks like you figured out how to unarchive it yourself. -
Please check your PMs for information regarding your Lily account.
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[Solved] Request to Unsuspend My HelioHost Account
arifchy369 replied to arifchy369's topic in Escalated Requests
Thank you very much...💖 -
Thank you!
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Looks like this account has been deleted (2025-10-16 16:54:53) by the user via the account Dashboard, so there is no action that can be taken on this thread. Marking as [Solved].
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Domain added. it can take up to 2 hours to start working.
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It looks like your account hasn't finished creating yet. Why would you like it to be reset?
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[Solved] my account is stuck on 5% loading after account reset
wolstech replied to airirctc22's topic in Customer Service
That account is already active. If the progress bar got stuck, you can just close the page and head over to https://heliohost.org/login/ to start using it. -
reset account [Solved] reset suspended account with path direction
MoneyBroz replied to argoma's topic in Customer Service
The document root by default for domains is already httpdocs so it wouldn't have to be changed. -
So it's the 4th. I just took a quick look at the post history and counted the unique titles (which apparently were not unique...). Yeah if this happens again something will need to change.
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[Solved] Solicitud de adición de nuevo dominio
programasherrera replied to programasherrera's topic in Customer Service
Muchas gracias por su colaboración y tan pronta respuesta, quedo totalmente agradecido. -
[Solved] Suspended: steamspace
wolstech replied to steamspace's topic in Suspended and Queued Accounts
No problem. Please let us know if you need anything else.