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The DNS settings you specified are incorrect. Correct DNS settings are either two NS records pointed to ns1.heliohost.org and ns2.heliohost.org, or A and AAAA records (for IPv4 and IPv6, respectively) pointed to the IP addresses shown in Plesk (which are different from those used for ns1 and ns2). Domain added. Once you correct the DNS records, the domain can take up to 2 hours to function.

The contents of ~/httpdocs (for domain yanshuwang.heliohost.us) have been discarded and your account has been unsuspended. The account can take up to 2 hours to work. If you need a copy of the data, it's available via https://heliohost.org/backup/

Deleted. Thank you for using HelioHost.

Domains added, they will take effect in about two hours.

Thank you so much!

Do you plan to redirect one domain to the other, or do you want both domains to work and show the same content?

Marking as solved as user has increased their storage.

I have created a full backup, and reset your account. If you need any of your files from before the reset you can download them from https://heliohost.org/backup The instructions for extracting the backup can be found at https://wiki.helionet.org/Account_Backups In a few minutes you'll receive an email with a link to take the next step in the reset process. I recommend setting your .love domain as your main domain after the reset. You will still have your 7000 MB storage space after the reset. Let us know if you need help with anything else.

Domain added. Please be sure to configure DNS (either by using our name servers ns1.heliohost.org and ns2.heliohost.org, or by setting A and AAAA records pointed to the IP addresses shown in Plesk). The domain can take up to 2 hours to function.

It looks like MoneyBroz reset your account for you. Let us know if you need help with anything else.

thankyou very much

What is the meaning of default domain? is it default domain username.helioho.st by default?

Domain added. it can take up to 2 hours to start working.

Thanks you!

I've changed the main domain on your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Changing_Your_Main_Domain#Custom_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache Since there is a risk of data loss when main domains are changed, I made a full account backup for you before I made the changes, in case you need any files from the old domain. You can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups

Thank you .

Ahh I see. Thank you!

Thank you, everything is good 🙂 !

Upload max size and post max size have been increased to 32MB for your account. The changes can take up to 2 hours to become effective.

DKIM, SPF, and DMARC have been set up for the domain ngo.helioho.st. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be. Please keep in mind that there is a sending limit of 50 emails per day. If you need more, you'll need to answer a few questions regarding who and what you're sending and we can increase that limit.

Thanks! I’ve pointed ngonike.dev and www.ngonike.dev to the IPs shown in Plesk via A/AAAA records on my Squarespace DNS. Both domains should now serve the same site.

I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

Glad you got it working. Let us know if you need help with anything else.

This is usually caused by high server load on Johnny and is very common. Your website looks to be working correctly for me at the moment. I was able to open the portal subdomain and store subdomain without issue. See https://wiki.helionet.org/504_Gateway_Timeout

Hello. What should I modify dns setting on cloudflare to make this work? I add an A record that points to 64.62.151.106 for name app.chengshil.eu.org. But this does not work. Best Regards, Sam