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We didn't even see this until now since it's posted in a section of the forum that isn't meant for support (we don't monitor the General Discussion sections nearly as closely as we do the actual support sections). Moved to customer service. Is this issue occurring on your VPS? Or do you have a Plesk account with a different username? For this account, there's two issues: Webmail isn't turned on in Plesk (Plesk->(your domain)->Mail Tab->Mail Settings->set Webmail = Roundcuble->Apply->Wait 2 hours Afraid.org is a known incompatibility with our service...it breaks basically all email related features among other things. For best results, use our name servers instead. If the domain is registered through them, I believe you need to contact their support to have NS records enabled so you use our NS.

DKIM, SPF, and DMARC have been set up for the domain tanzilskill.helioho.st. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

I think SMTPmart is best choice 🗿

As a reminder, our terms of service prohibits hosting proxies on a Plesk account. A VPS is required to host these due to the amount of resources they use. Do you still want this domain?

Also mail.heliohost.org is nonexistent so you can remove that.

Glad to hear you got it working! Please let us know if you need anything else.

Domain removed and new domain added. it can take up to 2 hours for the new domain to start working. you can also download a backup of your accounts before the domain was removed at https://heliohost.org/backup

Please see https://wiki.helionet.org/502_Bad_Gateway and https://wiki.helionet.org/504_Gateway_Timeout The short version is the server is either restarting Apache or overloaded and too busy to process your request.

Domain added. It can take up to 2 hours to function.

When you register or finish a reset, it can take several minutes (or longer in some cases) before you can log in again. The account has since finished creating though, so it should be working at this point. If you still still can't log in, try resetting the password: https://heliohost.org/reset/

Invite resent.

Thank you 🙏

Since we've just reset your account as you requested here, it's not possible to troubleshoot this issue as all files are deleted as part of the reset process. Once you have recreated your account after the reset, please let us know if you encounter this problem again. Thanks!

Domains removed and new domain added. it can take up to 2 hours for the new domain to start working. you can also download a backup of your accounts before the domains were removed at https://heliohost.org/backup

If you read the link I already sent you https://wiki.helionet.org/Common_Software_Load you can see a lot of other options, and the estimated load they will cause at various traffic rates. If you're unable to click the link or view our wiki for some reason I can say that Drupal might be similar to Wordpress, but causes a lot less load, and has a lot less chance of being hacked.

These are the lines for email config from your zone file if you still don't see them in Plesk. You'll need to combine the DKIM key back into one line to add it to CF since it's broken up across two lines due to length here. heej.se. 14400 IN TXT "v=spf1 ip4:64.62.151.106 ip6:2001:470:1:1ee::2009 ~all" _dmarc 14400 IN TXT "v=DMARC1; p=quarantine" _domainkey.heej.se. 14400 IN TXT "o=-" default._domainkey.heej.se. 14400 IN TXT ( "v=DKIM1; k=rsa; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAqxEnQGWUVuqpHa7mAyyLaduwDLLvyFaMKhkdHw286tL2E0nSpIr+qDtIt92iTHRQyQuOab3ZEa2Rk1aLPWvVURvkw8cMGq6IMr9/5QwaCw0mVZ81uvANEpAvZNnGl5WoxMwa3hYXldEVwSNozQ2NskBHu/FYnviduQODNqKecdyI1mB2EF3GMovI0QP9dMF0S" "0XxmtQ3IzJKv1qruYUjwzZjyBV4Rus2Q5FlFtCrENHs1IcDNuUVwEWfq7osqDe2UhJjWGb1yzK4PQKQm9ez2PVWq/ZvS0aJ/gIi7XHJJ4aLwmct0DQjko0fxLsTmiq70AGdNe25wrY0+9MTdsl5owIDAQAB;" ) ~

Thank you alot

Domain added, it'll take effect in about an hour. You'll need to create an A/AAAA record to Tommy's IP or switch to HelioHost's nameservers for the domain to work.

The suspensions for these 2 accounts have been cancelled and the accounts have been excluded. If anyone else at your workplace wants to create an account, please let us know beforehand so everyone doesn't end up suspended again. Also, please be sure the accounts are not and will not be utilized for cross-hosting (spreading a large project across more than one account). Doing so will result in a suspension for evading the resource limits.

ok, now I undrestand the reason, thank you very much.

hey there! i notice someone took initiative to help me with the .site nameserver issue. what was up with that? i don't think i received or read any correspondence but it just started working one day. sorry i've not been attentive. too many things going in "IRL", to pay attention to this, and also the brain trauma prevents me from truly focusing. blah, blah. anyway. someone once did a setup for me. or i did it, but it would be MUCH easier if you can because i know it's probably simple for you. and you prob have the notes right there. i prob have the notes right here as well. but damnit. haha! i think it's in the php ... what's that www.conf file or ... for the reverse proxie? maybe we figured it was never being sent there. i forget exactly the processes to serve the .phtml and ... something about how it uses php filesystem functions. i probably have an example online still from previous request. thank you! i mess around w/ the Winter CMS. *!@# the WP people. di dyou know they made me "take down" wordpresscenter.net. that's so @#$d up. anyway. you have any recommend for a simple CMS? you try winter (October, free)? I installed VVVEB but that's far more than i want or need. i would likke to setup a streaming thing about guitar lessons. you know i know how to play e.g. bandcamp. what/s that soundcloud.com/ajaxStardust some shit i cna't rem. what was i saying? have a forum on there? you try some shit like that? like... or would you process that on someone else's server? e.g. like a Zoom type thing? if i wanted to have some kind of video gateway and teach guitar? i've never messed w/ stuff like that, and the tech changes every day. what do you say, wanna help me mess w/ some stuff? statecollegeguitarlessons.site and i been trying to "master" the CMS of Winter on vps111.heliohost.us it's nothing there, but i understand the CMS fairly well. you'll see that's "My own" theme, and the "component" to-do list thing, is like now "my own" plugin on there, prev a thing of the demo. i dunno... just playing.

You’re suspended for having more than one account. Users are only allowed to have one account. The other account you matched with already requested unsuspension and is currently active. Do you know why our system might think you have a second account?

Lmao markdown is not working 🐸

I think you should check realtime in time.is then you can click before some second

Lmao🤐