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Ok can i ask for a refund ?

Domain added.

Yes, please, can you also disable automatic backups?

Hiya, Hosting noob here — I believe I'm supposed to request the addition of a domain I've registered, in order to have it correctly resolve at HelioHost? My username is Dddddecorating, and the domain to add is: dddddecorating.com The nameservers have been updated at my registrar's admin—is there anything else I need to do here on the HelioHost end (besides upload files) to properly point traffic to the domain? Thanks!

Yeah. It works now. Thank You. The login credentials. Are they same as VPS login ?

Excellent!!! Thank You.

Dear Heliohost crew, I needed VPS closer geographically, that is, in Europe, and currently don't need a service in USA. Thank you for being my first provider, thanks to you I was able to host stuff for myself and friends. Until next time

my username is inw Please rename widgets-external.shoptions.net to external.shoptions.net Also send a 320x50, 300x600, 300x250 and 728x90 HelioNet banner. Thank You

Installed. You can see the current list of installed modules and their versions for Tommy's Python 3.12 at https://krydos1.heliohost.org/pyinfo/info3.12.py

I canceled your old subscription so it won't accidentally bill again, and linked your new subscription to your VPS. I also noticed that you randomly received a review invitation link on 2025-07-21. We would be really happy if you could click the link in the email to give us a 5 star review. It will only take you a couple minutes to write a sentence or two about your support request today, and it goes a long way to help us out. We recommend using the link that was emailed to you because 5 star reviews that don’t click the email link pretty much all get deleted. Our volunteers don't get paid in money because we are a non-profit, but our volunteers do get paid in smiles whenever someone lets us know they appreciate our work by giving a 5 star review. Thanks!

It looks like your account already has email.mindverge.in. Do you want mail.mindverge.in in addition to email.mindverge.in, or just mail.mindverge.in and remove email.mindverge.in?

Problem solved.

Domains cannot be directly changed, but rather have to be deleted and re-added. Doing this will delete the content associated with the domain being removed. Is this OK?

You need a VPS if you want to run a game server. https://heliohost.org/vps/ We do not specifically provide game hosting, but a VPS is just an empty linux box that you can install a game server on.

Thanks sir

I apologize for jumping on an old thread, but this thread helped me. I recently copy and pasted the sample from the Wiki, but still got a 500 Internal Server Error. My "Line break type" was set to "convert to Windows style." (You have to use the Text Editor, rather than Code Editor, to see this setting. When I changed it to "convert to Unix style," it started working. TL;DR - Changing to "convert to Unix style" helped when my python script wasn't working.

Domain changed. Please be sure to configure DNS. The domain can take up to 2 hours to function.

problem solved, I've learned the gap between modify and real update of files all around. Thanks

Your pending suspension has been cancelled. Accounts associated with the Philippines tend to get flagged all the time due to the small number of available IPs and the prevalence of students (at least one larger university there uses our services for coursework). School networks, public wifi, and even VPNs are a common cause of this, and these days I'd almost go as far as to say 80%+ of these detections are false due to shared networks.

Domain added. It can take up to 2 hours to work. For the A records, the IP addresses can be found in Plesk. Click on your domain when you log in, and they appear at the bottom below all of the options. Please keep in mind that the IP address of your account will change if you purchase an upgrade to Tommy or Morty, or if maintenance results in the account moving to a new server (e.g. due to server rebuild).

Domains added, they will take effect in the next two hours.

Account reset, you should receive an email momentarily to recreate your account.

Your rebuild has been started and you'll get an email in a bit when it finishes. Your next free rebuild will be available on 2025-11-19.

Domain added. it can take up to 2 hours to start working.

or, you could just be the entertainment. haha. oh boy, that road will get you into trouble. i'm Mister Meseeks! look at me! on the guitar. like bozo the clown i forget why.