[Solved] Hosting Request Unsuspension

[felis]

Dear HelioHost Support Team,

I am writing to formally request the reactivation of my hosting account, which was recently suspended.

My account details are:

• Main Domain: https://retroverze.my.id

I have carefully reviewed the HelioHost Terms of Service (TOS), and to the best of my knowledge, I have not violated any of the established rules or conditions. I believe my account's activity and content are in full compliance with your policies.

If the suspension was triggered by a specific issue, could you please provide details regarding the exact violation? I am committed to resolving any potential issues immediately.

Thank you for your time and for reconsidering this suspension. I value the service HelioHost provides and hope to have my account reinstated soon.

Sincerely,

Felis

[Unknown025]

You were suspended for creating more than one account, which is against our terms of service. You can only choose to keep one account.

[felis]

sorry but this is the only account I have

 

[felis]

If you detect multiple accounts, I will just select this account with the username felis

 

[Unknown025]

Account unsuspended.

[felis]

Thanks sir