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Showing topics posted in for the last 365 days.
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[Solved] Hi, I would like to add my domain.
Unknown025 replied to freebeedee's topic in Customer Service
Domain added, it'll take effect in about an hour. You'll need to create an A/AAAA record to Tommy's IP or switch to HelioHost's nameservers for the domain to work. - Today
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[Solved] Custom Domain Setup Help
joyusecommerce replied to joyusecommerce's topic in Escalated Requests
Do you have any other CMS platforms that you would recommend instead? It will be a fairly basic website. We are a service provider not an ECom store. - Yesterday
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[Solved] Possible Terms of Service violation detected
wolstech replied to pokemonwawi's topic in Customer Service
The suspensions for these 2 accounts have been cancelled and the accounts have been excluded. If anyone else at your workplace wants to create an account, please let us know beforehand so everyone doesn't end up suspended again. Also, please be sure the accounts are not and will not be utilized for cross-hosting (spreading a large project across more than one account). Doing so will result in a suspension for evading the resource limits. -
the domain stopped serving duo to this configuration
osmaralvarez6911 replied to osmaralvarez6911's topic in Customer Service
ok, now I undrestand the reason, thank you very much. -
hey there! i notice someone took initiative to help me with the .site nameserver issue. what was up with that? i don't think i received or read any correspondence but it just started working one day. sorry i've not been attentive. too many things going in "IRL", to pay attention to this, and also the brain trauma prevents me from truly focusing. blah, blah. anyway. someone once did a setup for me. or i did it, but it would be MUCH easier if you can because i know it's probably simple for you. and you prob have the notes right there. i prob have the notes right here as well. but damnit. haha! i think it's in the php ... what's that www.conf file or ... for the reverse proxie? maybe we figured it was never being sent there. i forget exactly the processes to serve the .phtml and ... something about how it uses php filesystem functions. i probably have an example online still from previous request. thank you! i mess around w/ the Winter CMS. *!@# the WP people. di dyou know they made me "take down" wordpresscenter.net. that's so @#$d up. anyway. you have any recommend for a simple CMS? you try winter (October, free)? I installed VVVEB but that's far more than i want or need. i would likke to setup a streaming thing about guitar lessons. you know i know how to play e.g. bandcamp. what/s that soundcloud.com/ajaxStardust some shit i cna't rem. what was i saying? have a forum on there? you try some shit like that? like... or would you process that on someone else's server? e.g. like a Zoom type thing? if i wanted to have some kind of video gateway and teach guitar? i've never messed w/ stuff like that, and the tech changes every day. what do you say, wanna help me mess w/ some stuff? statecollegeguitarlessons.site and i been trying to "master" the CMS of Winter on vps111.heliohost.us it's nothing there, but i understand the CMS fairly well. you'll see that's "My own" theme, and the "component" to-do list thing, is like now "my own" plugin on there, prev a thing of the demo. i dunno... just playing.
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Request for Account Reinstatement
wolstech replied to usmanrose338's topic in Suspended and Queued Accounts
You’re suspended for having more than one account. Users are only allowed to have one account. The other account you matched with already requested unsuspension and is currently active. Do you know why our system might think you have a second account? -
In that create DKIM selector box, type "default" and click Create. After that, there should be a (?) next to the DKIM options that shows the DNS records.
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I’m not familiar with Brevo, so I can’t comment on that, but I’ve been using SMTPmart for my email campaigns and I’ve been really impressed with their service. It’s been reliable for sending marketing and bulk emails, and the setup was pretty straightforward. Hope that helps!
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SSL/TLS Certificate Signing Request via Let's Encrypt
alkastraverse replied to fallbork's topic in Questions
Lmao markdown is not working 🐸 -
I think you should check realtime in time.is then you can click before some second
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Lmao🤐
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Remote access was already enabled for that database, and the remote access was transferred to Morty when your account was moved. The problem is you're using the host "morty.heliohost.org" and you should be using the host "65.19.154.94". Thanks for translating it to English for me. host=65.19.154.94 port=5432 user=camilogeo_admin dbname=camilogeo_gis password=<set in Plesk>
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Domain added. it can take up to 2 hours to start working
- Last week
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Changes to the state of a domain take up to 2 hours to take effect. It's not instant. The domain is already working for me though, so if you're still seeing a 404 error, please clear your cache.
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Please check your PMs for information regarding your Lily account.
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Domain added, it'll take effect in about an hour. You'll need to switch to HelioHost's nameservers or create an A/AAAA record to Tommy's IP for the domain to work.
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Please read: https://wiki.helionet.org/502_Bad_Gateway & https://wiki.helionet.org/504_Gateway_Timeout
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According to my research PayPal does work in Egypt, but you can't send or receive money via "friends or family" which is fine for us because we always use "services or goods" for payments anyways. If someone asks you to send them money via PayPal as "friends or family" it is probably a scam because there is no buyer protection and you won't be able to dispute the payment. We also have Stripe which we are planning on integrating into our website at some point. We already allow people to donate for Tommy, make a Morty purchase, or set up a VPS subscription using Stripe payment links, but it's not integrated into our website yet. People just have to ask us for a link.
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[Solved] Why was my account deactivated?
giampity replied to giampity's topic in Suspended and Queued Accounts
Thank you, I'm sorry for what happened and I will do the necessary cleaning. -
[Solved] VPS Subscription Renewal (and Morty Account top up)
Krydos replied to msbsurfi's topic in Escalated Requests
I tested the download speed of your VPS and found it to be about 93.1 MB/s: root@vps112:~# wget https://heliohost.org/speedtest/100MB.bin --2025-08-19 00:26:03-- https://heliohost.org/speedtest/100MB.bin Resolving heliohost.org (heliohost.org)... 65.19.141.66 Connecting to heliohost.org (heliohost.org)|65.19.141.66|:443... connected. HTTP request sent, awaiting response... 200 OK Length: 104857600 (100M) [application/octet-stream] Saving to: ‘100MB.bin’ 100MB.bin 100%[====================================================================================================>] 100.00M 93.1MB/s in 1.1s 2025-08-19 00:26:04 (93.1 MB/s) - ‘100MB.bin’ saved [104857600/104857600] I also tested the speed of Morty, which is on a faster hard drive array, which is slightly faster at 104 MB/s: root@morty [~]# wget https://heliohost.org/speedtest/100MB.bin --2025-08-18 18:27:39-- https://heliohost.org/speedtest/100MB.bin Resolving heliohost.org (heliohost.org)... 65.19.141.66 Connecting to heliohost.org (heliohost.org)|65.19.141.66|:443... connected. HTTP request sent, awaiting response... 200 OK Length: 104857600 (100M) [application/octet-stream] Saving to: ‘100MB.bin’ 100MB.bin 100%[====================================================================================================>] 100.00M 104MB/s in 1.0s 2025-08-18 18:27:40 (104 MB/s) - ‘100MB.bin’ saved [104857600/104857600] The difference in speed only makes 100 MB download take a tenth of a second longer though. I wouldn't say that 93.1 MB/s is annoyingly slow though. Seems pretty fast to me. -
You should be using johnny.heliohost.org as the database server hostname. Also, the error you're getting makes me think you have the DB settings wrong somewhere else in your code, as it's mentioning 'lsvcam_webcamLSVdbUser'@'www640.your-server.de' If this were set up correctly on your end, that bold part should be showing johnny.heliohost.org.
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[Solved] Hi, I would like to add my domain.
MoneyBroz replied to freebeedee's topic in Customer Service
Domain added. it can take up to 2 hours to start working. -
And to give a more thorough idea of just how dumb this was, your actions caused nearly 3000 other websites across 988 other users to experience an outage.
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Odds are you’re probably sharing a network or a computer with someone else who has an account. Either way, since the other account is still suspended and we haven’t heard from the other user, you’ve been unsuspended. it may take a few minutes to work again.
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Remote access enabled. host=64.62.151.106 port=5432 user=camilogeo_admin dbname=camilogeo_ppgcs password=<set in Plesk>