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Execution /opt/plesk/php/8.4/bin/php has failed with exit code 255, stdout: , stderr: PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 8192 bytes) in /home/larea.helioho.st/httpdocs/vendor/symfony/finder/Iterator/RecursiveDirectoryIterator.php on line 72 PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 8192 bytes) in /home/larea.helioho.st/httpdocs/vendor/symfony/error-handler/Error/FatalError.php on line 48

please, Can you add a new domain username: martinfrade Domain: carcaciaceramica.com.ar Thanks in advance

Welcome to HelioHost! 🙂 I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache We have a Wiki with lots of helpful information and how-to guides for new folks, you may find it useful to learn more about the service and how to use it: https://wiki.helionet.org/

I don't see any subscriptions under this email address. It looks like you have a Tommy account, which is a one-time donation, and then you can use it for however long you want. You could continue to use the same Tommy account for free for the next 20 years without paying us anything else if you wanted to. If you have a subscription under a different email address please let us know, but as far as I can tell there is nothing to cancel.

Domain added, will take effect in 20 minutes.

I've added those subdomains to your account for you. Please note that it may take up to 2 hours for the changes to take effect. If after a full 2 hours they don't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

You're welcome! As you may already know, the staff are all volunteers but we do try to action requests as quick as we can, when we have free time. 🙂 Please give us a shout if we can help with anything else!

Alright, the site is working on the new domain so the topic can be closed now. Thank you!

This is the software in question: https://codecanyon.net/item/max-profit-online-investment-platform/26164846 Worth noting that even if he had paid for it, he can't run it here because we no longer allow investments or other financial offerings as of our June 25, 2025 TOS update. (Our data center does not meet industry data security standards for handling or storing this sort of information).

Domain added. it can take up to 2 hours to start working.

Thanks in advance.

Your account is still over the 1000 MB limit by 47 MB. Would you like to regain access to your account for free by telling us which files or directories to delete, or would you like to increase your account's storage space at https://heliohost.org/dashboard/storage/ ?

Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.

I've added those domains to your account for you. Please note that it may take up to 2 hours for the domain changes to take effect. If after a full 2 hours they don't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

Tons of other processes are still causing load even when Apache is stopped, such as: Plesk (which runs tons of stuff in the background), MySQL, PostgreSQL, mail server, system tasks, NodeJS apps and long-running Python apps on people's accounts, cron jobs, etc. Apache itself is only a fraction of the load, and while yes, load will drop when Apache stops because there's no requests (which means things like PHP and CGI stuff will not execute), it doesn't make much difference. The real determining factor is the number of vhosts in the config. Apache takes its sweet old time loading all those. It's worth noting that Johnny is really overcrowded for a Plesk server. Typical Plesk servers are meant to handle ~400 accounts per server. We have 991 on Johnny right now, and it was over 1000 a few days ago (several accounts archived and caused it to drop). We've actually been told by the software companies (both Plesk and cPanel before it) that they were amazed at what we've done with their products. Morty is much faster than Johnny for these restarts. There's substantially fewer users, fewer vhosts, and its running on hardware that's both newer and faster than what Johnny is on. It's been a while since I checked the numbers, but I remember Johnny's Apache restarts were like 5-10 minutes while Morty took just 9 seconds... TL;DR: Server has a lot more running than Apache, and is overcrowded.

Domain added. It can take up to 2 hours to work.

I see you've now made an account. 🙂 Sorry for the bumpy start, but welcome to HelioHost!

You're very welcome! Please give a shout if we can help with anything else. 🙂

DKIM, SPF, and DMARC have been set up for the domain littlebosses.co.ke. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

Glad to hear it's working now! 🙂 I was joking in the staff chat that even though I often remind users to clear their cache, it's not something I really do myself. Yes, it has caused me problems. No, I probably won't learn to clear my cache more often... 😄

I've changed the main domain on your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Changing_Your_Main_Domain#Custom_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache Since there is a risk of data loss when main domains are changed, I made a full account backup for you before I made the changes, in case you need any files from the old domain. You can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups

Yes, the F12 to open and close DevTools works with Firefox too. 🙂 If you want to save yourself some typing, instead of using the entire web address for links on your site, you could use relative paths, which link to files based on the location of the page doing the linking (like WAA.php). For example, if your WAA page and the ForYou folder are both at the same level, (probably inside httpdocs), instead of linking to `https://wildabyss.heliohost.us/ForYou/DownloadableBreeds/BreedableWalret/BreedableWalret.zip`, you could create the link on the WAA page to point to `ForYou/DownloadableBreeds/BreedableWalret/BreedableWalret.zip` Using relative paths makes your links more flexible. If you move your site to a new domain or change your username, the links will still work as long as your folder structure stays the same. I'll mark this thread as [Solved] now since the problem with downloads has been resolved, but please give us a shout if we can help with anything else! 🙂

WSGI control access has been enabled on the domain revokeauth.com. To restart your Flask app and load new code changes in simply edit /home/revokeauth.com/httpdocs/api/flask.wsgi. Adding a blank line, removing a blank line, adding a space, or removing a space are examples of editing the file. As long as the last modified timestamp changes it will clear the server cache. Let us know if you run into any issues.

Thanks!