New Topics
Showing topics posted in for the last 365 days.
- Today
-
You've also created a request here https://helionet.org/index/topic/65418-request-add-domain-taufikhzmyid/#comment-293241 and on Discord https://discord.com/channels/398197622168616962/398538798994161664/1409112538108530688 Please note that creating duplicate requests can lead to delays in responses to you. Please see here for more details: https://wiki.helionet.org/FAQ#Where_do_I_ask_for_help?
-
You've already created a request here https://helionet.org/index/topic/65419-request-to-add-and-change-main-domain-to-taufikhzmyid-and-add-new-domain-taufikhzheliohost/ and on Discord https://discord.com/channels/398197622168616962/398538798994161664/1409112538108530688 Please note that creating duplicate requests can lead to delays in responses to you. Please see here for more details: https://wiki.helionet.org/FAQ#Where_do_I_ask_for_help?
-
Hi, I'm logging on and I'm tring to modify the php script. Thanks
-
Krydos will need to assist with this.
-
I've escalated this request for Wolstech's attention who can set up a Lily account for you when he has a moment. He'll reply to this thread when it's all ready to go. 🙂
-
Possible Terms of Service violation detected
wolstech replied to rmx1986's topic in Customer Service
The pending suspension for that account has been cancelled. The other user hasn't contacted us yet, so easy enough for us to fix. Shared IPs do indeed cause this issue, and it's been occurring more and more frequently lately due to the use of VPNs along with smaller providers using networks with frequently rotating / shared exit IPs... - Yesterday
-
[Solved] Request for Account Reinstatement
KazVee replied to usmanrose338's topic in Suspended and Queued Accounts
This was resolved in the Staff channel, marking this thread as [Solved]. -
SMTP Timeout — Unable to Connect to mail.tanzilskill.helioho.st
wolstech replied to ibra's topic in Customer Service
DKIM, SPF, and DMARC have been set up for the domain tanzilskill.helioho.st. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be. -
I think SMTPmart is best choice 🗿
- Last week
-
Also mail.heliohost.org is nonexistent so you can remove that.
-
Glad to hear you got it working! Please let us know if you need anything else.
-
[Solved] Request to add a new domain name and remove the old one
MoneyBroz replied to blueyesk's topic in Customer Service
Domain removed and new domain added. it can take up to 2 hours for the new domain to start working. you can also download a backup of your accounts before the domain was removed at https://heliohost.org/backup- 1 reply
-
- 1
-
-
Please see https://wiki.helionet.org/502_Bad_Gateway and https://wiki.helionet.org/504_Gateway_Timeout The short version is the server is either restarting Apache or overloaded and too busy to process your request.
- 1 reply
-
- 1
-
-
Domain added. It can take up to 2 hours to function.
-
When you register or finish a reset, it can take several minutes (or longer in some cases) before you can log in again. The account has since finished creating though, so it should be working at this point. If you still still can't log in, try resetting the password: https://heliohost.org/reset/
-
Invite resent.
-
[Solved] Hi, I would like to updates DNS Records
freebeedee replied to freebeedee's topic in Escalated Requests
Thank you 🙏 -
Since we've just reset your account as you requested here, it's not possible to troubleshoot this issue as all files are deleted as part of the reset process. Once you have recreated your account after the reset, please let us know if you encounter this problem again. Thanks!
-
Domains removed and new domain added. it can take up to 2 hours for the new domain to start working. you can also download a backup of your accounts before the domains were removed at https://heliohost.org/backup
-
If you read the link I already sent you https://wiki.helionet.org/Common_Software_Load you can see a lot of other options, and the estimated load they will cause at various traffic rates. If you're unable to click the link or view our wiki for some reason I can say that Drupal might be similar to Wordpress, but causes a lot less load, and has a lot less chance of being hacked.
-
These are the lines for email config from your zone file if you still don't see them in Plesk. You'll need to combine the DKIM key back into one line to add it to CF since it's broken up across two lines due to length here. heej.se. 14400 IN TXT "v=spf1 ip4:64.62.151.106 ip6:2001:470:1:1ee::2009 ~all" _dmarc 14400 IN TXT "v=DMARC1; p=quarantine" _domainkey.heej.se. 14400 IN TXT "o=-" default._domainkey.heej.se. 14400 IN TXT ( "v=DKIM1; k=rsa; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAqxEnQGWUVuqpHa7mAyyLaduwDLLvyFaMKhkdHw286tL2E0nSpIr+qDtIt92iTHRQyQuOab3ZEa2Rk1aLPWvVURvkw8cMGq6IMr9/5QwaCw0mVZ81uvANEpAvZNnGl5WoxMwa3hYXldEVwSNozQ2NskBHu/FYnviduQODNqKecdyI1mB2EF3GMovI0QP9dMF0S" "0XxmtQ3IzJKv1qruYUjwzZjyBV4Rus2Q5FlFtCrENHs1IcDNuUVwEWfq7osqDe2UhJjWGb1yzK4PQKQm9ez2PVWq/ZvS0aJ/gIi7XHJJ4aLwmct0DQjko0fxLsTmiq70AGdNe25wrY0+9MTdsl5owIDAQAB;" ) ~
-
[Solved] Hi, I would like to add my domain.
freebeedee replied to freebeedee's topic in Customer Service
Thank you alot -
[Solved] Hi, I would like to add my domain.
Unknown025 replied to freebeedee's topic in Customer Service
Domain added, it'll take effect in about an hour. You'll need to create an A/AAAA record to Tommy's IP or switch to HelioHost's nameservers for the domain to work. -
[Solved] Possible Terms of Service violation detected
wolstech replied to pokemonwawi's topic in Customer Service
The suspensions for these 2 accounts have been cancelled and the accounts have been excluded. If anyone else at your workplace wants to create an account, please let us know beforehand so everyone doesn't end up suspended again. Also, please be sure the accounts are not and will not be utilized for cross-hosting (spreading a large project across more than one account). Doing so will result in a suspension for evading the resource limits.