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will do thank you so much edited: its done. all of the files have been removed.

It looks like you also posted a request for the domain addition here: https://helionet.org/index/topic/68435-add-domainn Since all staff are unpaid volunteers who donate their free time outside of real-life commitments (paid job, school, family, etc.) we prefer to eliminate unnecessary duplication of time and work. Please don't make duplicate posts asking for the same thing. Asking the same question in multiple places can lead to wasted staff time and effort, resulting in slower support timescales for you and other users.

It looks like you also posted a request about this here: https://helionet.org/index/topic/68269-cannot-send-email-using-webmail-smtp-detail/#findComment-303684 Since all staff are unpaid volunteers who donate their free time outside of real-life commitments (paid job, school, family, etc.) we prefer to eliminate unnecessary duplication of time and work. Please don't make duplicate posts asking for the same thing. Asking the same question in multiple places can lead to wasted staff time and effort, resulting in slower support timescales for you and other users.

Does it work now?

I sent him an invitation to create a VPS. We have space, but we closed signups because there was some suspicious activity involving VPS purchases.

Could not issue an SSL/TLS certificate for lzuu.eu.org Details The certificate is invalid. Please double-check and try again. Thank you

Subdomain added. You'll need to create an A record for the subdomain since you're using Cloudflare. The domain can take up to 2 hours to function.

Duplicate request. https://helionet.org/index/topic/68427-i-need-to-add-domains/

Domains added. Please be sure to configure DNS. The domains can take up to 2 hours to function.

Got it! I’ll make sure all future requests come in odd numbers only. Thanks for enabling it, much appreciated 😄I

Glad to see you got it working. Please let us know if you need anything else.

thank you

Domain added. Please be sure to configure DNS using either our name servers or A and AAAA records pointed to the IPs listed in Plesk. The domain can take up to 2 hours to function.

Hello, I am receiving a Let's Encrypt renewal error for my account "talesaz" (domain: babalon.com.br). The renewal is failing with an NXDOMAIN error because the subdomain "mail.babalon.com.br" is missing its A/AAAA DNS records. Since I do not have access to the DNS configurations to fix this myself, could you please either add the missing DNS record for "mail" or help me renew the certificate excluding the mail subdomain? Thank you!

Alias added. Please be sure to configure DNS, either using our name servers (ns1.heliohost.org and ns2.heliohost.org), or by using A and AAAA records pointed to the IPs shown in Plesk. The alias can take up to 2 hours to function.

I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please either set your NS records to the HelioHost nameservers (ns1.heliohost.org and ns2.heliohost.org), or create A/AAAA records and point them to your server's IPv4/IPv6 address. You can see the IP addresses inside Plesk. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache.

Great. Thank you. I only was unsure if I have to do some other steps. I will try it later.

Oops. Mostly it could have been Paypal, I will call my bank and figure out. Anyways, I truly appreciate your service to the overall community👏🫡. Thanks again.

Domains added. Please be sure to configure DNS. The domains can take up to 2 hours to function.

Are you able to access the wiki now? https://wiki.helionet.org/

Are you able to access the wiki now? https://wiki.helionet.org/Morty#Adding_Funds_to_Morty_Account

Are you able to access the wiki now? https://wiki.helionet.org/

I've added those domains to your account for you. Please note that it may take up to 2 hours for the domain changes to take effect, and they will not work until you set up your DNS with your domain registrar. To configure your DNS, please either set your NS records to the HelioHost nameservers (ns1.heliohost.org and ns2.heliohost.org), or create A/AAAA records and point them to your server's IPv4/IPv6 address. You can see the IP addresses inside Plesk. If after a full 2 hours they don't work on your side, please make sure you clear your web browser cache.

I've reset your account as requested. You should receive an email shortly so you can take the next steps to recreate it. I made a backup before the reset, so if you discover you need any of your old files, you can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please let us know which Operating System you use, and we can send you the specific steps you'll need. Thanks!

I've added that domain for you, it'll take effect in about two hours. If you don't want to use HelioHost's nameservers, then create an A record and/or an AAAA record to Tommy's IP (which you can find by logging in to Plesk and scrolling to the bottom).