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Showing topics posted in for the last 365 days.
- Past hour
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I already fixed like 10 errors and they kept leading to exponentially more and more errors. I'm not going to waste 6+ hours screwing around with it, and even then may not be able to fix everything. We're all volunteers and we don't get paid to work on your VPS. There are more important things like setting up the new Ricky server that would benefit the community more. You're welcome to hire a third party to fix the issues for you, but you're probably looking at $100+ per hour to fix issues like this. You're also welcome to start reading the error logs and fixing the issues yourself, but depending on your skill you may make things worse. It's really not difficult to backup your data and restore it after the rebuild. I rebuild my VPS every 6 to 12 months anyways just to keep them running at top performance.
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Got it, thank you
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Correct. Use mydomain.com/landingpage instead. Wildcard certs will technically work on the server if you were to manually generate them (you'll need to use external DNS as well as a third party tool to do this) then upload them to Plesk, but you'll have to do this process manually every 90 days. It's specifically the automatic issuance and renewal of wildcard certs that's not supported, not the certificate itself.
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[Solved] Account Unsespension Request
wolstech replied to niyhi's topic in Suspended and Queued Accounts
The account niyhi has been unsuspended. - Today
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This is a VPS actually. Not much traffic in there
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Request for account unsuspension.
wolstech replied to npnbss's topic in Suspended and Queued Accounts
That account is not suspended for inactivity, it's suspended because Wordpress was hacked and your account was compromised. That's pretty typical of WP and is a major reason we don't recommend using it. Because your account is compromised, it will need to be reset to fix the issue, then you'll need to set your site up again. Are you ready to have your account reset? -
Is there something we can assist you with?
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Added links to my working subdomains and added DigitalPlat FreeDomain
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I think have found a free webpage software for peoples.
alkastraverse replied to sylvain's topic in Other Discussion
Same view 🫠 -
No problem:3
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Pls I receive the email that I violate the rule, and my account got suspended. Pls I didn't violate the rule, my colleague at work signed up his account on my device because he wasn't with his, and he needs to check something, pls unsuspend this account pls And keep this device as the owner of this account, thanks
- Yesterday
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[Solved] Change Domain Request
stephenmagrowski replied to stephenmagrowski's topic in Customer Service
Received, thanks! -
Main domain changed.
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VPS Subscription Renewal (and Morty Account top up)
Krydos replied to msbsurfi's topic in Escalated Requests
The next time you experience a slowdown SSH in to your VPS and run this command wget https://heliohost.org/speedtest/100MB.bin and post the result. This will help us narrow down whether the issue is on your VPS hard drive, or the network within our cabinet. -
Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.
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Unable to login my email using Claws Mail email client
b0chard replied to b0chard's topic in Customer Service
Ohh, it works now. I find it not necessary to change the host names to tommy.heliohost.org (it works too, though), I used bochard.net. The problem is on me, I had input the wrong password that's why I won't be able to login, apologies. -
webmail problem ERORR 404
wolstech replied to khaled2005marei's topic in Website Management and Coding
You have to wait 2 hours after enabling it before it works. It's working now. -
SMTP Timeout — Unable to Connect to mail.tanzilskill.helioho.st
wolstech replied to ibra's topic in Customer Service
The settings shown in plesk don't work properly in our environment because of our non-standard implementation, and the fact that we allow external DNS. Very few people have actually gotten them to work, and even then they usually have to forgo SSL because many mail clients don't like the fact the server identifies itself by its server host name, which doesn't match your domain name. As I said above, please use your server's host name (johnny.heliohost.org, tommy.heliohost.org, morty.heliohost.org depending on the server you're on) for both of those host names, and the connection issues should go away. -
It's not free. I forget the exact price, but it adds like $13 or $14/month to your cost for the license. do you still want to install this? Or would you prefer something free instead like Hestia?
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I have tried this one too: localhost:3306
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Request to Add Subdomain to my account
MoneyBroz replied to brunomanoelfb's topic in Customer Service
Subdomain added. it can take up to 2 hours to start working There is only one subdomain in this post, if you would like another one to be added then let us know. -
I'm really sorry for the duplicate requests. That was not my intention to cause confusion or delay. I kindly confirm that I will only follow this request here: https://helionet.org/index/topic/65419-request-to-add-and-change-main-domain-to-taufikhzmyid-and-add-new-domain-taufikhzheliohost/ Thank you very much for your understanding and support.
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You have traveled through time 🐧
- Last week
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Please check your PMs for information regarding your Lily account.
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Direct access to phpmyadmin via external link is not supported. You need to launch it from the Databases page within Plesk because Plesk sends additional data to it to tell it what user and databases to display.