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Dear support team, My account: kxamel and all active domains Please move my account to Morty for the free period, as explained in your e-mail. I can also not login into my account on Plesk at the moment. Yours , Kamel

Remote access enabled. There was no PostgreSQL user named victord1_mund_dev_user so I assume you meant victord1_mund_dev_user_2 which does exist. host=65.19.154.94 port=5432 user=victord1_mund_dev_user_2 dbname=victord1_mund_dev password=<set in Plesk>

Subdomains added. It can take up to 2 hours for them to start working. We do not have access to your domain registrar, you'll need to do this yourself.

High server load. 10022.40 CPU Looks like it was caused by a combination of backups being made and excessive scheduled task usage. Please fix the issue quickly, including disabling any scheduled backups or scheduled tasks so they stop using CPU. If this happens again, you’re going to have to move back to Morty. Also, we intentionally don’t send notifications when users are suspended for anything other than inactivity. It is normal for you to not receive any communications about your suspension prior to contacting support. Unsuspended. It can take up to two hours for your domains to function.

Domains added. It can take up to 2 hours for them to start working.

There isn't any physical GPU support on the VPS plans, The GPU is a software emulated GPU with usually only 16mb of video memory so any intensive GPU application will not run properly.

Thanks for your help

Thank you, that worked with a 10/10 score!

What domain would you like to add?

Thank you very much for your attention and help!!!

An invite has been sent to create a Morty account. Please click the link and follow the instructions to create a new account. Data that was successfully recovered from your Johnny account can be downloaded from https://heliohost.org/backup/ Note that backups may not be available yet for all accounts, and not all data may have been recoverable (especially databases). If there is something specific you need that you don't have a backup of, let us know exact details of what you're looking for and we can take a second look to see if it can be recovered. If you need domains added, please let us know your new username and the domains you need once you finish creating the Morty account so we can get them set back up for you.

Thanks, it works. Both passwords are updated properly. Regards.

Since Morty is using MariaDB 11.8 you created some databases with collation that doesn't exist in Tommy's MariaDB 10.5. After converting the collation of those tables to something that the older database understands the move seems to have succeeded now.

Reverse DNS for VPS72 has been set to altair.helioho.st.

Thank you!

Remote access enabled. host=65.19.154.90 port=5432 user=mirmil_birdz_admin dbname=mirmil_birdz password=<set in Plesk>

I don't see any running process listening on port 3000. Are you sure it's running?

Are you asking for WSGI restart access? https://wiki.helionet.org/Flask#Request_WSGI_Control_Access

So, the only table in the database had the name messages, and there were no other tables?

Envío video https://drive.google.com/file/d/1Fsry9rgYPIcsW8BjTvKp1OaNugXUITe_/view?usp=sharing

Fixed missing DNS zone. It should be available shortly.

Your domain cannot be added because the associated account has been refunded.

https://helionet.org/index/topic/67845-hh382360-refund-request/

Move completed

Fixed missing DNS zone. It should be available everywhere shortly.