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Is this for VPS120? Escalating...

High CPU load due to overuse of scheduled tasks.... It looks like whatever readMeter.py is, it is either being run way too frequently, or isn't exiting like it should. There were a ton of those running (not all of them shown, I cut the list down). You may want to both debug this script so it exits properly, and also reduce the frequency of this script so they don't pile up. As for Morty upgrades, you can switch to Morty here: https://heliohost.org/dashboard/move/ Morty has a $1/month fee to keep the account open, and charges you overage fees when you use more than the usual 10000 CPU / 200GB RAM per day. You also do not need to log in every 30 days. Morty accounts are exempt from load and inactivity suspensions as long as money is in your account. If the account runs out of money and you don't top up, the account will just move itself back to Tommy (then be suspended if appropriate). I've turned off the scheduled tasks associated with readMeter and unsuspended you. It may take a little while before you can log in again. 15.56 GB 0 (sd-pam) 13.34 GB 6.35 k /usr/lib/systemd/systemd --user 9.03 GB 393.3 /usr/bin/python3.12 readMeter.py 2.09 GB 30.5 /opt/plesk/php/8.1/bin/php-cgi -c /home/system/goensch.helioho.st/etc/php.ini 842.52 MB 0 /bin/bash /usr/local/psa/admin/sbin/fetch_url http://goensch.helioho.st/cgi-bin/readMeter.py 64.05 MB 2.4 /usr/bin/python3.12 gen_view_sum2.py 46.25 MB 0 /usr/bin/curl -A Plesk (fetch_url utility) -sS -L -k -o /tmp/tmp.LKSmvvgMR7 -w %{http_code} http://goensch.helioho.st/cgi-bin/readMeter.py 27.84 MB 0 /usr/bin/curl -A Plesk (fetch_url utility) -sS -L -k -o /tmp/tmp.3bT4WWIhJs -w %{http_code} http://goensch.helioho.st/cgi-bin/readMeter.py 27.79 MB 0 /usr/bin/curl -A Plesk (fetch_url utility) -sS -L -k -o /tmp/tmp.sgC9xEhLKV -w %{http_code} http://goensch.helioho.st/cgi-bin/readMeter.py 18.49 MB 0 /usr/bin/curl -A Plesk (fetch_url utility) -sS -L -k -o /tmp/tmp.hbm0TpQXkp -w %{http_code} http://goensch.helioho.st/cgi-bin/readMeter.py 18.47 MB 0 /usr/bin/curl -A Plesk (fetch_url utility) -sS -L -k -o /tmp/tmp.HMDgYOobQe -w %{http_code} http://goensch.helioho.st/cgi-bin/readMeter.py 18.45 MB 0 /usr/bin/curl -A Plesk (fetch_url utility) -sS -L -k -o /tmp/tmp.1y4X23gAxf -w %{http_code} http://goensch.helioho.st/cgi-bin/readMeter.py 18.42 MB 0 /usr/bin/curl -A Plesk (fetch_url utility) -sS -L -k -o /tmp/tmp.Y8J6zppewO -w %{http_code} http://goensch.helioho.st/cgi-bin/readMeter.py 18.33 MB 0 /usr/bin/curl -A Plesk (fetch_url utility) -sS -L -k -o /tmp/tmp.2215BTfpBG -w %{http_code} http://goensch.helioho.st/cgi-bin/readMeter.py 12.30 MB 0.1 /usr/bin/curl -A Plesk (fetch_url utility) -sS -L -k -o /tmp/tmp.UpbC21aOiM -w %{http_code} https://goensch.helioho.st/cgi-bin/gen_view_sum2.py 12.29 MB 0.1 /usr/bin/curl -A Plesk (fetch_url utility) -sS -L -k -o /tmp/tmp.rjoLn3Es3z -w %{http_code} https://goensch.helioho.st/cgi-bin/gen_view_sum2.py 9.31 MB 0 /usr/bin/curl -A Plesk (fetch_url utility) -sS -L -k -o /tmp/tmp.lJPzbVnH4f -w %{http_code} http://goensch.helioho.st/cgi-bin/readMeter.py 9.30 MB 0 /usr/bin/curl -A Plesk (fetch_url utility) -sS -L -k -o /tmp/tmp.GiQXqfgdE8 -w %{http_code} http://goensch.helioho.st/cgi-bin/readMeter.py 9.30 MB 0 /usr/bin/curl -A Plesk (fetch_url utility) -sS -L -k -o /tmp/tmp.Sy8MQArqvq -w %{http_code} http://goensch.helioho.st/cgi-bin/readMeter.py 9.30 MB 0 /usr/bin/curl -A Plesk (fetch_url utility) -sS -L -k -o /tmp/tmp.kmPR9DuHDL -w %{http_code} http://goensch.helioho.st/cgi-bin/readMeter.py 9.30 MB 0 /usr/bin/curl -A Plesk (fetch_url utility) -sS -L -k -o /tmp/tmp.JlDo5hIOYL -w %{http_code} http://goensch.helioho.st/cgi-bin/readMeter.py 9.30 MB 0 /usr/bin/curl -A Plesk (fetch_url utility) -sS -L -k -o /tmp/tmp.ZTylrM7SEG -w %{http_code} http://goensch.helioho.st/cgi-bin/readMeter.py 9.29 MB 0 /usr/bin/curl -A Plesk (fetch_url utility) -sS -L -k -o /tmp/tmp.7PYeddLFhZ -w %{http_code} http://goensch.helioho.st/cgi-bin/readMeter.py 9.29 MB 0 /usr/bin/curl -A Plesk (fetch_url utility) -sS -L -k -o /tmp/tmp.HTxn5HKQZT -w %{http_code} http://goensch.helioho.st/cgi-bin/readMeter.py 9.29 MB 0 /usr/bin/curl -A Plesk (fetch_url utility) -sS -L -k -o /tmp/tmp.J16EmzBGJl -w %{http_code} http://goensch.helioho.st/cgi-bin/readMeter.py 9.29 MB 0 /usr/bin/curl -A Plesk (fetch_url utility) -sS -L -k -o /tmp/tmp.jcZiR6mHwx -w %{http_code} http://goensch.helioho.st/cgi-bin/readMeter.py 9.29 MB 0 /usr/bin/curl -A Plesk (fetch_url utility) -sS -L -k -o /tmp/tmp.IOLSKkKqNM -w %{http_code} http://goensch.helioho.st/cgi-bin/readMeter.py 9.29 MB 0 /usr/bin/curl -A Plesk (fetch_url utility) -sS -L -k -o /tmp/tmp.mhXsPg61nT -w %{http_code} http://goensch.helioho.st/cgi-bin/readMeter.py 9.29 MB 0 /usr/bin/curl -A Plesk (fetch_url utility) -sS -L -k -o /tmp/tmp.LLvSq4WYqw -w %{http_code} http://goensch.helioho.st/cgi-bin/readMeter.py 9.29 MB 0 /usr/bin/curl -A Plesk (fetch_url utility) -sS -L -k -o /tmp/tmp.TsOHdN2CrO -w %{http_code} http://goensch.helioho.st/cgi-bin/readMeter.py 9.29 MB 0 /usr/bin/curl -A Plesk (fetch_url utility) -sS -L -k -o /tmp/tmp.We24V8I599 -w %{http_code} http://goensch.helioho.st/cgi-bin/readMeter.py

The second name server was still missing the zone. Should be fixed now. Note that between monday and now, your site was in fact available for many users, it just depended on which name server their system decided to query. If it picked ns1, it worked, if it picked ns2 it did not.

If the domain hasn't been added to your account yet, the folder doesn't exist. What is the name of the domain so that I can add the domain to your account?

Hello, I would like to request a complete reset/wipe of my account associated with the username sameerswedev. I understand that this action is permanent and that all data will be permanently deleted and cannot be recovered. I have already backed up any important data. Please proceed with the account reset. Thank you.

Okay, thanks for the answer.

DNS recreated.

I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

Try downloading your backup from https://heliohost.org/backup It should be working now. Yes, you're welcome to use our hosting again in the future as long as you aren't from a country that the US has active sanctions against.

That's helpful, thanks. I identified some PHP task, that shouldn't be left running. They are run once per day in the morning like notam_control.php and notam_collector.py. Perhaps not closed properly. I will correct that . Thanks

Directory permissions are supposed to be 755, not 775. If you've broken your account by changing permissions I would recommend doing a reset.

Remote access enabled. host=65.19.154.90 port=5432 user=dipeshshrestha_dipeshshrestha dbname=dipeshshrestha_lrmDatabase password=<set in Plesk>

Fixed missing DNS zone.

I plan to keep it around for a moment albeit not yet purchased (I registered that from NameCheap back when I had the free 1-year thing from my Github Student Pack). I only need the other disabled domains to be removed, for now. Thanks for asking, Krydos! It seems everything is already in place for my account now. Thanks for all the help I got from everyone! ☺️

DNS recreated.

It looks like you decided to upgrade your storage space, and your account is working again. Marking this one as solved. Let us know if you need help with anything else.

I've now removed the butangfindr domain from your account as requested.

As it's been over a week, I will go ahead and mark this request as [Solved] so it's clear to all unpaid volunteer staff which user requests are still pending. If you decide to proceed with the account reset, please let us know in a new support request thread that you want the addon domain to be your new main domain, and that you're ready for the required account reset to accomplish this. Thanks!

DNS recreated.

Closing since this was being handled over in email support which is now working again. https://helionet.org/index/topic/67209-hh546672-is-there-an-alternate-way-to-pay-mortys-19-fee/

root@control [~]# dig +short A @ns1.heliohost.org affittimastrogiuseppe.helioho.st 64.62.151.106 root@control [~]# dig +short A @ns2.heliohost.org affittimastrogiuseppe.helioho.st 64.62.151.106 root@control [~]# dig +short AAAA @ns1.heliohost.org affittimastrogiuseppe.helioho.st 2001:470:1:1ee::2009 root@control [~]# dig +short AAAA @ns2.heliohost.org affittimastrogiuseppe.helioho.st 2001:470:1:1ee::2009 Should be good to go now.

Thank you so much for the rapid assistance.

Missing DNS zone fixed. It may take a few minutes to be available everywhere.

Missing DNS zone fixed. It may take a few minutes before its available everywhere.

Fixed missing DNS zone. It may take a few minutes to resolve and up to 4 hours for everyone to see it.