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Is there something we can assist you with?

That's why you backup the important data first.

Hi HelioHost Support Team. Recently my account has been suspended due to don't log in for so long time. Please unsuspension my account. User ID : npnbss site : subarnamajhi.com.np

Added links to my working subdomains and added DigitalPlat FreeDomain

Same view 🫠

No problem:3

Pls I receive the email that I violate the rule, and my account got suspended. Pls I didn't violate the rule, my colleague at work signed up his account on my device because he wasn't with his, and he needs to check something, pls unsuspend this account pls And keep this device as the owner of this account, thanks

so pls keep this account for this device

Received, thanks!

Main domain changed.

The next time you experience a slowdown SSH in to your VPS and run this command wget https://heliohost.org/speedtest/100MB.bin and post the result. This will help us narrow down whether the issue is on your VPS hard drive, or the network within our cabinet.

Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.

Ohh, it works now. I find it not necessary to change the host names to tommy.heliohost.org (it works too, though), I used bochard.net. The problem is on me, I had input the wrong password that's why I won't be able to login, apologies.

You have to wait 2 hours after enabling it before it works. It's working now.

The settings shown in plesk don't work properly in our environment because of our non-standard implementation, and the fact that we allow external DNS. Very few people have actually gotten them to work, and even then they usually have to forgo SSL because many mail clients don't like the fact the server identifies itself by its server host name, which doesn't match your domain name. As I said above, please use your server's host name (johnny.heliohost.org, tommy.heliohost.org, morty.heliohost.org depending on the server you're on) for both of those host names, and the connection issues should go away.

It's not free. I forget the exact price, but it adds like $13 or $14/month to your cost for the license. do you still want to install this? Or would you prefer something free instead like Hestia?

I have tried this one too: localhost:3306

Subdomain added. it can take up to 2 hours to start working There is only one subdomain in this post, if you would like another one to be added then let us know.

I'm really sorry for the duplicate requests. That was not my intention to cause confusion or delay. I kindly confirm that I will only follow this request here: https://helionet.org/index/topic/65419-request-to-add-and-change-main-domain-to-taufikhzmyid-and-add-new-domain-taufikhzheliohost/ Thank you very much for your understanding and support.

Full RAM or too much traffic on server 🐸

You have traveled through time 🐧

Please check your PMs for information regarding your Lily account.

Direct access to phpmyadmin via external link is not supported. You need to launch it from the Databases page within Plesk because Plesk sends additional data to it to tell it what user and databases to display.

Deleted.

It's been 5 days, and your trial ends in 2 days. Is everything working? Would you like to stay on Morty or get moved back to Johnny (which doesn't support PostGIS)?