lombardonicolo49 Posted June 22 Posted June 22 Hi, I'm almost out of credit on my HelioHost account. How can I top it up?
KazVee Posted June 22 Posted June 22 Hello! To add funds to your Morty account, please follow the steps on our Wiki guidance page here: https://wiki.helionet.org/Morty#Adding_Funds_to_Morty_Account
lombardonicolo49 Posted June 22 Author Posted June 22 I was trying to read the guide you just provided but I encountered this problem: Unfortunately we've had to block the subnet range that your IP address belongs to due to excessive malicious traffic. Please open a support ticket on our forums, email us at support@heliohost.org, or chat with us using the widget in the bottom right corner to let us know that the IP address 95.234.109.247 would like to be unblocked.
KazVee Posted June 22 Posted June 22 While we're working to unblock you, here are the steps (copied from the Wiki) to add more funds to your Morty account: Adding Funds to Morty Account To add funds to your Morty account, go to https://heliohost.org/donate/ and type in the amount (at least $5 or more) that you want to add. Once the transaction is complete, provide: Your account username The Transaction ID Once an admin confirms the transaction, the funds will be added to your Morty account balance, and they'll update the thread to let you know. The ability to add funds to your Morty account will eventually be built into the account dashboard, but there is no ETA for when this will be completed. Once this feature is available, it will be announced in the HelioNet News section, as well as elsewhere on our site and our social media.
Krydos Posted June 23 Posted June 23 Are you able to access the wiki now? https://wiki.helionet.org/Morty#Adding_Funds_to_Morty_Account
lombardonicolo49 Posted June 29 Author Posted June 29 I made the payment using a different email address (giuliodinatale2006@icloud.com) and would like to credit the amount to the account lombardonicolo49; the transaction code is 2PF75259X6980502K.
Krydos Posted June 29 Posted June 29 Your current balance was $1.0443 plus $10.00 plus $2.00 bonus brings your new total to $13.0443. Based on your load from the last 30 days your new estimated expiration date is 2027-07-30, but if your load increases it could run out sooner. We will email you occasionally to let you know how your balance is being used. Thanks for increasing your Morty balance.
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