[Solved] Migrate to Tommy

[msbsurfi]

Hello, 

Some of my sites was migrated to Morty during the 504 incident of Tommy server, now we want to back to Tommy again. But as the credit was expired 7-8 days before, I see negative credit currently. So please tell me what to do now.

Username: hhfn

Regards,

MD Shifat Bin Siddique

[wolstech]

You don't need to pay the negative balance to move back to Tommy (though if you ever want to move to Morty again that negative balance will be subtracted from the Morty purchase).

Do you want me to just move you to Tommy now?

[msbsurfi]

Yes, I want to just move to Tommy.

Username: hhfn

Edited 4 hours ago by msbsurfi

[wolstech]

Your account is now moving to Tommy. When it finishes, be sure to update the DNS records for your domains since you are using Cloudflare.

[wolstech]

It failed. Escalating to Krydos.

[Krydos]

Since Morty is using MariaDB 11.8 you created some databases with collation that doesn't exist in Tommy's MariaDB 10.5. After converting the collation of those tables to something that the older database understands the move seems to have succeeded now.