musfiqurrahaman1 Posted May 5 Posted May 5 Hi, my domain autolinks.helioho.st has been queued for over 12 hours and still not resolving. Username: musfiqurrahaman1, Server: Tommy. Can an admin please activate it? Thank you
KazVee Posted May 5 Posted May 5 This support request is being escalated to our root admins who can fix the DNS for you.
KazVee Posted May 5 Posted May 5 The unpaid volunteer staff try to help as quickly as possible. However we donate time here outside of our other responsibilities like paid work, school, family, etc so our free time can vary.
musfiqurrahaman1 Posted May 5 Author Posted May 5 ok thanks, if you dont mind. can you let me know when the site should be able run back on. Because my assinment is due tomorrow and i might need to make few changes when i submit my assignment. Thanks
KazVee Posted May 5 Posted May 5 The root admins will reply in here once it's been fixed. As you can read in the News section here (https://helionet.org/index/topic/67623-when-servers-explode/) there have been server problems recently, but for these DNS issues, they are trying to action them as quick as they can.
wolstech Posted May 5 Posted May 5 Fixed DNS zone. It may take a few minutes to start resolving, and up to 4 hours for everyone to be able to reach it.
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