msbsurfi Posted October 5, 2025 Posted October 5, 2025 Information about the account: a. HelioHost username: msbsurfi b. Server: Johnny c. HelioHost main domain: msbsurfi.helioho.st Hello, my account is suspended and it can not be renewed. Also I have renewed it 20 days ago, so it may not be suspended due to inactivity. Regards, MD Shifat Bin Siddique
wolstech Posted October 5, 2025 Posted October 5, 2025 That account isn't suspended on my end. I'm not sure why it's suddenly showing an inactivity page, it was renewed back on September 17. Let's have Krydos take a look.
Krydos Posted October 5, 2025 Posted October 5, 2025 Yeah, your account definitely didn't reactivate correctly. This happens sometimes on Johnny due to high load and the number of accounts. I manually reactivated it. Is everything working now?
msbsurfi Posted October 6, 2025 Author Posted October 6, 2025 Thanks, it's working now. Regards, MD Shifat Bin Siddique
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