[Solved] VPS Server malfunction

[msbsurfi]

Hello there,

Username: dmcrac

Server: vps112.heliohost.us

My original goal was simply to enable a persistent object cache for my WordPress site dmcrac.org . The WordPress Site Health tool recommended APCu. I followed standard procedures to install it for my PHP version. I also believe I may have installed php-memcached. But after making all kind of changes I visited my sites and there was no problem detected. It was yesterday night when I did this. But today morning, when I tried to visit my sites (wordpress and non wordpress), I have found the following error in all of my sites hosted in the VPS:

Quote

Misdirected Request
The client needs a new connection for this request as the requested host name does not match the Server Name Indication (SNI) in use for this connection.

I don't know how did it happen. Yesterday I installed APCu and enabled all type of caching with the plugin "W3 Total Cache". So today I spent several hours trying to fix it and used AI models to determine problems and solving them. After some hours now I find all my sites are totally inaccessible with a connection refused message. 

Yesterday I created a hestia backup. So is it possible to reinstall the OS and hestia and retore the backup. I am not sure about the integrity of that backup file. But the information currently existing in the file manager and databases and mail data is much more important. Can you please look into the issue? Is it possible to restore everything without reinstalling, losing even a part of data will be a great loss for me and my club. And also there is an active research conference event running. 

Regards,

MD Shifat Bin Siddique

Edited yesterday at 10:42 AM by msbsurfi

[wolstech]

Someone else had it happen yesterday on their VPS. Apparently pretty common.

Try the fix that Krydos described here: https://helionet.org/index/topic/65043-krydos-misdirected-all-the-websites/#findComment-292011

 

[msbsurfi]

This problem looks exactly the same as I got. I have tried the fix, created the file and placed the two lines. But while trying to solve it earlier with AI, I have messed up so badly that this fix not working, and may be now the problem is more complex. SSLs not installing.

[wolstech]

Krydos will need to look at it if the fix didn’t work. Escalating.

[Krydos]

I took a quick look around, and it looks pretty thoroughly broken. You'll probably need to do a rebuild. I recommend taking a backup of any files you need. Let us know when you're ready to proceed.

[msbsurfi]

I have already downloaded the hestia backup. The tar file. I see it contains the files and databases. And probably the mailboxes also. Can you please make a rebuild.

[MoneyBroz]

18 minutes ago, msbsurfi said:

I have already downloaded the hestia backup. The tar file. I see it contains the files and databases. And probably the mailboxes also. Can you please make a rebuild.

Your rebuild has been started and you'll get an email in a bit when it finishes.

[msbsurfi]

It looks like it's a common issue that pops up on Hestia. I created the file /etc/nginx/conf.d/fixssl.conf and put these contents

proxy_ssl_server_name on;
proxy_ssl_name $host;

Then I restarted Nginx and everything seems to be working now.

 

Hello, I restored the backup and created this file, but misdirected request is still showing. 

[msbsurfi]

Oh sorry, I forgot to restart the server, after restart it is now working.

[wolstech]

Glad to see it's now working. Please let us know if you need anything else.