msbsurfi Posted Monday at 11:14 AM Posted Monday at 11:14 AM Hello, Recently our website is facing a continuous slow loading issue and often 502, 503 and sometimes 504 error. These errors happening even when we are updating a form or generating a PDF required re-entry of data which annoy the website users. As you are investigating this issue, by this time to keep our php website always up, we have decided to upgrade to Morty for 6 months. Since PayPal is not available in Bangladesh we can not upgrade to Morty using the automated system. Can you please make a stripe payment link so we can make the payment with dual currency visa card. Best Regards, MD Shifat Bin Siddique Username: hhfn Quote
Krydos Posted Monday at 05:09 PM Posted Monday at 05:09 PM Here you go https://buy.stripe.com/7sI8wOe4p40y9q0147 Quote
msbsurfi Posted Tuesday at 03:46 PM Author Posted Tuesday at 03:46 PM Payment made. Can you please check. Quote
Krydos Posted Tuesday at 04:52 PM Posted Tuesday at 04:52 PM Looks good. I have credited your account with a balance of $6, and started the move to Morty. Since you're using Cloudflare you'll need to keep an eye out for the second email, and change your DNS records yourself as instructed. 1 Quote
msbsurfi Posted Tuesday at 05:08 PM Author Posted Tuesday at 05:08 PM On 5/5/2025 at 5:14 PM, msbsurfi said: Username: hhfn Oh there is an error. My account with username msbsurfi has been moved but hhfn was supposed to move. Quote
msbsurfi Posted Tuesday at 05:34 PM Author Posted Tuesday at 05:34 PM Can you please downgrade it (Username: msbsurfi) and upgrade the other (Username: hhfn). Best Regards, MD Shifat Bin Siddique Quote
Krydos Posted 14 hours ago Posted 14 hours ago Yeah, my bad. Since you signed the first post with your name I just stopped reading at that point and didn't even see the username: hhfn after that. I'm not trying to blame you for my mistake, but in the future if you request support for the hhfn account it might make things less confusing for us, and less likely to make mistakes like this if you post from the hhfn forum account instead. We generally don't look at usernames unless the forum account and forum email don't match anything since people are extremely unreliable and often don't even know their own username. The msbsurfi account is moving back to Johnny, and the hhfn account is moving to Morty. Quote
msbsurfi Posted 13 hours ago Author Posted 13 hours ago Thanks a lot for the support. Actually I use single forum account for all my 3 hostings for not making login every time. I think it won't be missed if I mention the username with bold underlined letters at early part of the post? Quote
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