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You sent in 2 support requests, and from the 2nd one you sent, we can confirm you were able to create an account successfully, so it seems this is solved.

Please see here for information on how to change the email address on your account: https://helionet.org/index/topic/63978-hh793202-re-how-to-create-account/

Please let us know if we can help with anything else.

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