Add a domain to my account

[hostmysiteplease]

Please add mwenendo.xyz to my account

Also add the relevant DKIM, SPM and DMARC settings

[hostmysiteplease]

I have received the following email. What should I do to rectify this?

 

Could not secure domains of hostmysiteplease (login hostmysiteplease) with Let`s Encrypt certificates. Please log in to Plesk and secure the domains listed below manually. Securing of the following domains has failed: ** 'yourcompanysolutions.online' ** Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz/2234121385/489696421876. Details: Type: urn:ietf:params:acme:error:unauthorized Status: 403 Detail: 91.195.240.19: Invalid response from http://www.yourcompanysolutions.online/.well-known/acme-challenge/m77Sn2UdhvLttxQWjiqneiABYUIttcYsew7YLB7j0Xk: 403 The following domains have been secured without some of their Subject Alternative Names: <none> Could not renew Let`s Encrypt certificates for hostmysiteplease (login hostmysiteplease). Please log in to Plesk and renew the certificates listed below manually. Renewal of the following Let`s Encrypt certificates has failed: <none> The following Let`s Encrypt certificates have been renewed without some of their Subject Alternative Names: <none> Legend: [+] This domain is secure. The domain's SSL/TLS certificate from Let`s Encrypt has been issued/renewed. [-] This domain is not secure. Either the domain's SSL/TLS certificate from Let`s Encrypt could not be issued/renewed or the domain name was excluded from the certificate. Renew the certificate manually or request a new one to secure this domain.

[KazVee]

I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS.

We recently added another domain to your account for you, so just in case you weren't sure, if you had both domains ready to be added at the same time, you did not need to make 2 separate request for them, we don't mind doing multiple domain changes from a single post. 🙂

To configure your DNS, you can either:
1) Set NS records pointed to the HelioHost nameservers: `ns1.heliohost.org` and `ns2.heliohost.org`, or
2) Manually create DNS records:
  a) Add an A record (IPv4) pointing to your server's IPv4 address
  b) Add an AAAA record (IPv6) pointing to your server's IPv6 address

To find the correct IPs, please go to: Login > Plesk > Websites & Domains > [domain name] > and check at the bottom of the page.

If after a full 2 hours your new domain doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache 

I'll escalate this thread for the attention of our root admins who can set up the DKIM, SPM and DMARC records for this new domain. 

[KazVee]

2 hours ago, hostmysiteplease said:

I have received the following email. What should I do to rectify this?

Could not secure domains of hostmysiteplease (login hostmysiteplease) with Let`s Encrypt certificates. Please log in to Plesk and secure the domains listed below manually. Securing of the following domains has failed: ** 'yourcompanysolutions.online' ** Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz/2234121385/489696421876.

This thread was a request to add domain mwenendo and set up email DNS for it, so asking for SSL Certificate support for a different domain adds unnecessary complexity for the volunteer staff to troubleshoot issues, and risks messages being missed. 

Please try the steps here for SSL issues: https://wiki.helionet.org/SSL_Certificate_Problems and if you still have trouble, please create a new support request thread for SSL help with the other yourcompanysolutions domain.