rashed2055 Posted December 10, 2024 Posted December 10, 2024 Gmail is not accepting the email from this server and webmail is not secured and please solve this problem now my subdomain name is rsd.helioho.st
wolstech Posted December 10, 2024 Posted December 10, 2024 That's normal unless you request SPF and DKIM be set up. DKIM, SPF, and DMARC have been set up for the domain rsd.helioho.st. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be. The missing webmail cert should fix itself in the next few hours. If it does not, try reissuing the cert manually. As a reminder, there is a sending limit of 50 emails per day. Exceeding this limit will result in the removal of email service from your account. 1
rashed2055 Posted March 6 Author Posted March 6 Please again setup DKIM, SPF, and DMARC on my subdomainrsd.helioho.st. There may be an error again.
Krydos Posted April 7 Posted April 7 On 3/6/2025 at 2:57 AM, rashed2055 said: Please again setup DKIM, SPF, and DMARC on my subdomainrsd.helioho.st. There may be an error again. DKIM, SPF, and DMARC have been set up for the domain rsd.helioho.st. We recommend sending a real email (not just the word "test") to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be. Sorry for the slow response on this. Apparently it slipped through the cracks somehow, possibly because you replied to an old solved topic rather than creating a new topic.
KazVee Posted April 7 Posted April 7 Thanks for your patience, apologies that this post was accidentally missed earlier. The reason you got errors after DKIM, SPF, and DMARC were set up for your account in December 2024 is because your account was Archived on Feb 21 2025. Looking further back, your account was Suspended for Inactivity back on Jan 22 2025, and when you still did not login to reactivate it, your account was Archived on Feb 22 2025. When accounts are Archived, they will lose their DKIM, SPF, and DMARC configuration. Most recently, I see your account was Unarchived on Feb 24 2025 and is active at the time of my post, but it's still missing the DKIM, SPF, and DMARC settings that were done for you before, because of the Archive status from back in Feb. If you don't want to login every 30 days to keep your account active, to prevent it from being archived after further lack of login, you may also want to check out our scaling server, Morty. If you move your account to Morty, you don't need to login every 30 days. As long as your account has a positive balance, your account (and any DKIM, SPF, and DMARC config set up for you) will stay active. Because I typed up my reply so slowly, Krydos had already set up the DKIM, SPF, and DMARC for you before I posted this ? but hopefully the above detail is helpful to you or other forum users who may see this post.
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