[Solved] Wish to add 1000 MB

[baongoc159]

Hi team,

My username: baongoc159

Transaction ID for $4: 9RK676479U947431R

Transaction ID for $1: 2TH76832L5664205J

Sorry for the 2 transaction, I did not read the guideline thoughtfully.

And could you help me reset my disk-space. I'm not sure why I get 300MB for static site, and cannot import wordpress theme now.

Thank you,

[KazVee]

Thank you for the donation! I have escalated this request to our root admins who can verify the transactions and increase your account size.

You are using 758.41 MB of disk space (out of the 1000 MB you have right now, until your account is increased). To reset the disk space used, we can reset your entire account if you want, so you can start fresh. If you want us to reset your account, please let us know and we can start that process for you. 

WordPress is a very common reason for account suspension because of the high server resources it uses. We usually recommend that people use anything except WP, and there are some alternatives listed on this page: https://wiki.helionet.org/misc/wordpress There is also some guidance on what you can do to try to keep the load caused by WP down to avoid account suspension, if you really must use WP. 

You can keep an eye on your account load here https://heliohost.org/dashboard/load/ and if you become concerned about your account server usage load getting too high, just add a "deny from all" to the bottom of your .htaccess file to take the site offline. Once that's been done, the site should stop generating load practically instantly.

[wolstech]

We recommend users stay away from Wordpress...it's the number one cause of load suspensions. In fact, you're already more than half way to your limit on CPU usage today. Here's some good info on why you shouldn't use WP, and how to try and prevent load: https://wiki.helionet.org/misc/wordpress You can watch your load here: https://heliohost.org/dashboard/load/

Your account is full of multiple WP installs and other junk, which is where all your space went. About 300MB is just in Wordpress Backups...

As Kazvee said above, we can reset your account if you want, which will delete everything on it and give you a fresh start.

Disk space added. Thank you for the donation  

 

[baongoc159]

Thank team,

Please help to reset my disk-space also.

For Wordpress, I don't have enough skill to move away from it now.

and for the Wordpress Backups, where it is located ? I did remove all the htmldocs/wp

 

Edited Saturday at 03:41 PM by baongoc159

[Krydos]

Here's your disk space breakdown right now.

Backups   39.21 MB
Emails        0 MB
Files    548.13 MB
Trash         0 MB
Logs       4.33 MB
PSQL          0 MB
MySQL     12.97 MB
Total    604.64 MB

273M    ./httpdocs
12K     ./.composer
0       ./.pki
20K     ./.ssh
0       ./.trash
15M     ./.wp-cli
0       ./.wp-toolkit
0       ./dBot
241M    ./wordpress-backups
12K     ./private
20M     ./git
24K     ./.nodenv
4.0K    ./.phpenv
52K     ./.rbenv
8.0K    ./.npm
0       ./tmp

 

[KazVee]

@baongoc159 We do a backup as part of the account reset process anyway, but since Krydos has showed you the folder where the wordpress-backups are specifically, I thought maybe you might want to do something directly with that folder before the reset happens?

Please let us know when you are ready for the reset, I didn't want to start it yet in case you're in the middle of organizing some files/folders. 🙂

[baongoc159]

Thank team,

I can remove it myself. I will careful with WordPress usages.

[KazVee]

OK, so we will not reset your account then if you're fine with the way it is now. 🙂 If you change your mind, or if we can help with anything else, please create a new topic and we'll be happy to help!